Support Board
Date/Time: Mon, 25 Nov 2024 17:37:03 +0000
Market Statistics
View Count: 1271
| [2014-02-25 15:24:29] |
| gmorgan111 - Posts: 121 |
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My chart with the TICK symbol is not plotting. I followed the instructions on going to find symbol and then market stats and then selected The $TICK symbol. The chart will not update. I use Rithmic as my executable feed with Sierra Chart Data as my historical. How can I get my TICK chart to run Thanks |
| [2014-02-25 15:35:16] |
| User16114 - Posts: 153 |
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Hi gmorgan111, Post 55 from the link below might help you, not sure... hope so. Notice: New Market Statistics Data Feed |
| [2014-02-25 15:45:39] |
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Update the symbol settings as explained here: https://www.sierrachart.com/index.php?l=doc/doc_GlobalSymbolSettings.php#UpdateSettings Then open a new Chart by selecting File >> Find Symbol. Sierra Chart Support |
| [2014-02-25 15:53:00] |
| gmorgan111 - Posts: 121 |
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Thanks for the link but I have followed the rules and I have no data. I am on version 1097, I went to file find symbol market statistics and selected first the symbol $TICK/NYSE TICK (SC) I am receiving no data for this. I then repeated the process and selected the other symbol TICK-NYSE/NYSE TICK (also I do not know which symbol to use) and received no data with the following error message:Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\TICK-NYSE.scid | 2014-02-25 09:44:51 Rithmic Trading - Starting real-time market data updates for: TICK-NYSE | 2014-02-25 09:44:52 HD Request # 7 - Downloading Intraday chart data for TICK-NYSE to the file TICK-NYSE.scid. Service: rim | 2014-02-25 09:44:52 HD Request # 7 - Download start Date-Time: 00:00:00.0 | 2014-02-25 09:44:52 Rithmic DTC - Requesting historical Minute data. | 2014-02-25 09:44:52 Rithmic DTC - Server Alert: The subscription to this instrument has been aborted. Dependent network services and/or data were not available. | 2014-02-25 09:44:52 Symbol Error - TICK-NYSE is unknown, unavailable, or improperly formatted. | 2014-02-25 09:44:52 HD Request # 7 - Error downloading historical Intraday data for TICK-NYSE. Error downloading historical Minute data. Error: no data | 2014-02-25 09:44:52 HD Request # 7 - Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for TICK-NYSE | 2014-02-25 09:44:52 HD Request # 7 - Intraday download COMPLETE for TICK-NYSE | 2014-02-25 09:44:52 Real-time Intraday chart data file updates started for TICK-NYSE | 2014-02-25 09:44:52 I noticed in the thread that the symbols may not be ready for Rithmic Data Feed? Please help Thanks |
| [2014-02-25 16:01:14] |
| gmorgan111 - Posts: 121 |
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Ok thanks a lot! That worked when I reset my symbols and used the TICK-NYSE/NYSE TICK and now I am getting the data. Thanks |
| [2014-02-25 16:42:34] |
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Not sure why you would have to reset the symbol settings. Only a restart of Sierra Chart or a manual update of the symbol settings was necessary.
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