Support Board
Date/Time: Sun, 23 Feb 2025 02:09:06 +0000
Activation Platform
View Count: 557
| [2021-02-09 15:48:55] |
| KevinVongsouvanh914 - Posts: 5 |
|
Hi support I try to connect my Trading account with my Sierra Chart -- but I actually can not get IN >> do you know why ? Thanks for your help and support https://www.sierrachart.com/Download.php?Folder=TicketingSystem&download=47925 |
| [2021-02-09 17:54:14] |
| John - SC Support - Posts: 38116 |
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You need the Rithmic Bridge Files. Refer to the information here: Rithmic Bridge Files Also, be aware that we do not offer any technical support for Rithmic. We recommend using the Sierra Chart Order Routing Service instead. You will find the information for this service here: Sierra Chart / Trading Technologies Futures Order Routing Service For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-02-09 18:21:16] |
| KevinVongsouvanh914 - Posts: 5 |
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Hi support Did you receive the payment of 36usd ? Adv5 platform >> I can't connect my real Trading account from the Broker AMP Thanks for your help |
| [2021-02-09 18:37:20] |
| KevinVongsouvanh914 - Posts: 5 |
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Hi support I already funding my account - but can not IN on the trading information LOG ? Thanks to help Regards |
 messages Failed.JPG / V - Attached On 2021-02-09 18:36:54 UTC - Size: 132.65 KB - 208 views account funding 40.JPG / V - Attached On 2021-02-09 18:36:59 UTC - Size: 121.39 KB - 211 views trade-service.JPG / V - Attached On 2021-02-09 18:37:12 UTC - Size: 82.96 KB - 212 views |
| [2021-02-09 19:00:47] |
| John - SC Support - Posts: 38116 |
|
You have not installed the Rithmic Bridge Files. Again, you will find them here along with the information on where to install them: Rithmic Bridge Files For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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