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Date/Time: Sun, 23 Feb 2025 02:41:29 +0000



CQG data feed server selection

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[2021-02-09 13:47:41]
t39best - Posts: 7
I am using the CQG data feed for the Sierra Chart. My computer has a Hong Kong public IP. When it was connected to CQG, it was connected to the IP 118.201.11.218, which is a server located in Singapore. I thought it will be automatically connect to the nearest CQG server, but obviously it was not!

Therefore I sent an email to CQG and they advised my to connect to api-hongkong.cqg.com, not the default api.cqg.com (see attached reply from CQG)

May I know how I can connect to api-hongkong.cqg.com in Sierra Chart? Is there any setting that can allow me to connect to the Hong Kong server of CQG?

Thank you in advance!
imageScreenshot 2021-02-09 at 9.36.20 PM.png / V - Attached On 2021-02-09 13:44:09 UTC - Size: 103.12 KB - 196 views
[2021-02-09 14:55:30]
Sierra Chart Engineering - Posts: 104368
There is not a way to change this within Sierra Chart but you can edit your operating system hosts file, and remap api.cqg.com to the IP used by api-hongkong.cqg.com. You just need to make sure that you keep that host file up-to-date.

https://www.howtogeek.com/howto/27350/beginner-geek-how-to-edit-your-hosts-file/
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

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Date Time Of Last Edit: 2021-02-09 14:55:49
[2021-02-10 01:06:14]
t39best - Posts: 7
thank you very much

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