Support Board
Date/Time: Sun, 23 Feb 2025 02:15:36 +0000
Delayed data even thought i payed for real time data
View Count: 732
| [2021-02-08 22:51:13] |
| User177329 - Posts: 35 |
|
choose real time data and it showes me (Delayed) 00:01:00, i dont know but when i read the instructions it says that the data wont delay more than 30 seconds, and cant trade with 1 min delayed data. Is it possible to fix it? my internet connection looks good and i pay for 250mb/s internet speed. Speedtest shows very good internet connection. How could i fix it please?
|
| [2021-02-09 01:51:14] |
| |
|
You will be getting real-time data, for the symbols on the CME exchange. Tell us the exact symbol that is delayed. And for the record you paid for the professional exchange fee. The prior response indicated you did not. We apologize for that. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-02-09 06:19:26] |
| User177329 - Posts: 35 |
|
EURO FUTURE 6E MAR 2021. 6EH21-CME https://www.sierrachart.com/Download.php?Folder=SupportBoard&download=47909 Date Time Of Last Edit: 2021-02-09 06:48:43
|
 Screenshot 2021-02-09 074826.png / V - Attached On 2021-02-09 06:47:40 UTC - Size: 10.9 KB - 280 views Attachment Deleted. |
| [2021-02-09 18:03:34] |
| |
|
That indicates the delay of just one minute. This may be due to your computer's clock not being set correctly. Refer to: Incorrect Date and/or Time Display, Missing Historical Intraday Data, Chart Not Updating Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: