Support Board
Date/Time: Sun, 23 Feb 2025 02:29:19 +0000
[Programming Help] - account not connected
View Count: 469
| [2021-02-06 01:15:46] |
| User474416 - Posts: 5 |
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hello good afternoon on February 1st I made my data package payment through AMP futures, but every time I enter sierra chart the account does not connect, and AMP tells me that the account is enabled, sierra chart every time I open it sends me a message to enter the help tab and then in the account control panel, but on the web page does not indicate any error, please tell me how to solve the problem. thank you for your help. |
| [2021-02-08 07:21:16] |
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First thing we want you to do it is to update to the current version of Sierra Chart following these instructions: Software Download: Fast Update Let us know if you can then connect. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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