Support Board
Date/Time: Tue, 25 Feb 2025 05:49:03 +0000
SC Version
View Count: 669
| [2021-02-05 15:05:32] |
| User562525 - Posts: 33 |
|
It says Denali is supported on version 1944 and higher. I am still using 1983 and SC Futures Order Routing/Data is disabled. I do not want to be forced to upgrade as I also have older studies which are not compiled on the latest SC version. Please advise how to get this working on SC 1983 or I will be very upset.
|
| [2021-02-05 17:08:42] |
| John - SC Support - Posts: 38150 |
|
You cannot be on version 1983 as that version is locked out, meaning that there was a mandatory update from that version due to some issue or changes for which that version is no longer compatible.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-02-07 10:54:34] |
| |
|
as I also have older studies which are not compiled on the latest SC version. We can help you getting them compiled. Let us know if you want that. We will need the source code.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-04-05 16:33:03] |
| Nkrastins - Posts: 35 |
|
Hello, could you please provide me with an older version that still supports Ritmic? I am on a funded account trial, and they only use Ritmic, otherwise, I would use your routing service and data. Thanks |
| [2021-04-05 17:29:40] |
| John - SC Support - Posts: 38150 |
|
The current versions support Rithmic as well as any other version. But we do not give any technical support for Rithmic. In order to use Rithmic, you will need to install the files found in this post: Rithmic Bridge Files For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-04-05 18:59:37] |
| Nkrastins - Posts: 35 |
|
Yes, I created a folder for the bridge inside my Sierra folder. But it gives me an error. Any ideas on how to solve this? Thanks |
 1617606515270.png / V - Attached On 2021-04-05 18:59:06 UTC - Size: 151.22 KB - 178 views 1617606434778.png / V - Attached On 2021-04-05 18:59:12 UTC - Size: 35.61 KB - 194 views Attachment Deleted. |
| [2021-04-05 22:21:57] |
| Nkrastins - Posts: 35 |
|
Never mind, I figure out how to rollback to a version that supports Ritmic, thanks
|
To post a message in this thread, you need to log in with your Sierra Chart account: