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Denali Feed with EUREX connection

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[2021-02-05 04:29:36] #1 [Go To First Post]
User123179 - Posts: 27
What's the best way for me to go about getting connected for EUREX with Denali feed I see that you need to run 2 feeds at once is this correct? Where can I find pricing for this also.

[2021-02-05 06:41:21] #2 [Go To First Post]
AD544 - Posts: 64
In fact You blame CQG for their unreliable data service and forcing customers to subscribe data from Denali, but where's the EUREX from Denali? As for now the only solution would be to subscribe 2 data services and this is not fair Date Time Of Last Edit: 2021-02-05 06:41:48

[2021-02-05 07:43:22] #3 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
You blame CQG for their unreliable data service and forcing customers to subscribe data from Denali, but where's the EUREX from Denali? You need to understand, it is our users which are complaining about the CQG problems. It is your complaints. Not us. When users are posting all of the problems that you do, we are going to point out where the problem is. So you can see the overwhelming amount of complaints we have about CQG data from users. It is not us complaining. We are just simply pointing what users are telling us about CQG data. And we updated the thread that says "Sierra Chart Does not Recommend CQG!". Since we have more complaints, and very harsh complaints blaming Sierra Chart for CQG problems. The origin of these threads, is our user base. Not us. And we are not forcing you to use the Denali data feed. However, apparently you are coming to the realization that CQG is not meeting your data requirements. Interesting. So you are complaining about CQG data and that you want better data. So Sierra Chart does have better data feeds. As for now the only solution would be to subscribe 2 data services and this is not fair Refer to: https://www.sierrachart.com/index.php?page=doc/RealTimeDataFeedsAvailableFromSierraChart.php#UsingBothDenaliExchangeDataFeedAndSierraChartExchangeDataFeed We are providing a 10 USD credit per month when using both data feeds. And you have access to a large amount of historical data which CQG does not provide. And we are going to be providing EUREX data we expect within a few days, with the Denali Exchange Data Feed. This is just not yet available. This is going to be the very best data feed there is: New Upcoming EUREX Full Order Book Data Feed (Now Available!) And we are also working on a pricing standardization plan, which will provide the Denali feed for only 2 USD month more. We are just doing our best with this. And we have to normalize the prices for all users. In order to create a fair situation for everyone and we cannot any longer be accommodating brokers desires for cheap Sierra Chart. That is over with.: Important Notice: Price Standardization Plan Effective March 1, 2021 \| Denali Data Feed So you can see, the criticisms that some of you have regarding Sierra Chart recently, are simply misplaced. So users should be happy with everything that we are doing. And the low cost of Sierra Chart and recognizing the high quality and extensive market data services that we provide at a price that no one else does. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-02-05 08:40:18

[2021-02-05 08:19:15] #4 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
What's the best way for me to go about getting connected for EUREX with Denali feed I see that you need to run 2 feeds at once is this correct? Where can I find pricing for this also. If you wait about a week, we should have , hopefully, EUREX available with the Denali Exchange Data Feed available by then. Pricing will be available later this month for that data feed. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-02-05 08:19:32

[2021-02-05 08:30:25] #5 [Go To First Post]
AD544 - Posts: 64
The real difference for me from CQG and Denali is not paying other 20 bucks more, but the fact that they allow me to use their web platform for free and place orders also through their android App without extra costs So I have 3 ways to control my trading and this is very safe

[2021-02-05 08:52:24] #6 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
There is so much misunderstanding. CQG is the most expensive service there is: Jan 1, 2021 Changes to Historical Data: Interactive Brokers, CQG \| Post: 242243 And it obviously is not even providing the market data that you require. The Denali Exchange Data Feed is a data feed only. It works with all services including CQG: Denali Exchange Data Feed And we are also working on standardizing the pricing, and removing the 20 USD per month cost, which means that what Sierra Chart offers as compared to CQG, is even better pricewise: Important Notice: Price Standardization Plan Effective March 1, 2021 \| Denali Data Feed There is simply no comparison whatsoever pricewise or quality wise. What Sierra Chart has is superior in every way to CQG. Sierra Chart offers the Sierra Chart Order Routing Service: Sierra Chart / Trading Technologies Futures Order Routing Service And there are so many advantages as compared to CQG that you will see it does not make sense to continue to use CQG. Furthermore, it does provide a web-based trading panel which can be used on a mobile phone: https://www.sierrachart.com/index.php?page=doc/SierraChartOrderRoutingServiceWithData.php#WebBasedTradingPanel You also mention three different ways to manage your trading, but with our web-based trading panel and also with Sierra Chart, you have access to 6 different servers in different data centers for accessing your account and trading functionality. All of this is directly within your control. So this is more redundant than what CQG offers. The purpose of this response is not to move you away from CQG for trading. The purpose is to use the Denali Exchange Data Feed for market data with CQG. But you should read about the Sierra Chart Order Routing Service through the appropriate link above. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-02-05 09:18:34

[2021-02-05 09:36:08] #7 [Go To First Post]
AD544 - Posts: 64
Ok I am an AMP customer so all these CQG costs you mentioned are waived But as I said I am not upset to pay a few bucks more if needed to have more quality Can you make a video that explains well how to use the web panel? Date Time Of Last Edit: 2021-02-05 09:37:16

[2021-02-06 04:02:36] #8 [Go To First Post]
User123179 - Posts: 27
Ok great thanks, Ill check back in next week then.

[2021-02-11 04:13:14] #9 [Go To First Post]
User123179 - Posts: 27
Hi, Just checking in for progress on EUREX connection? Any progress Hayden

[2021-02-11 04:29:23] #10 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
It is now available to you under the described conditions here: New Upcoming EUREX Full Order Book Data Feed (Now Available!) \| Post: 251083 Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2021-02-12 04:21:22] #11 [Go To First Post]
User123179 - Posts: 27
So to clarify, I want to keep CME data active as well so I need to be using SC Futures order routing/ data (trading) as per usual and only use version 226 and I should have EUREX real time data.

[2021-02-12 09:42:41] #12 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Yes the new EUREX data feed when using the Sierra Chart Order Routing Service will be supported before Monday, but you will need to activate the EUREX exchange at that time: https://www.sierrachart.com/UserControlPanel.php?page=ServicesActivation#DenaliEUREX Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-02-12 09:42:49

[2021-02-12 11:07:11] #13 [Go To First Post]
User123179 - Posts: 27
Great so once Documents are signed nothing else to do on my end then ?

[2021-02-12 11:21:39] #14 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
You also need to activate the EUREX exchange here: https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeedNonCME There is no cost for this month. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2021-02-15 07:44:47] #15 [Go To First Post]
User123179 - Posts: 27
Hi Im trying to load charts for DAX and keep getting this message, I have tried to uncheck flies from being read only but that didn't help. Message reads Historical Data logon error, Data folder not set for service code EUREX

[2021-02-15 07:57:02] #16 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Follow the instructions here to update the Symbol Settings: Global Symbol Settings: Update Global Symbol Settings Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2021-02-15 09:42:19] #17 [Go To First Post]
User123179 - Posts: 27
Im still getting the same error message

[2021-02-15 09:51:07] #18 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Reconnect to the data feed: File Menu: Procedure to Reconnect to the Data and Trade Servers After about 30 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2021-02-16 08:08:24] #19 [Go To First Post]
User123179 - Posts: 27
Software version: 2228 64-bit \| 2021-02-16 19:03:49.447 Primary Thread ID: 14948 \| 2021-02-16 19:03:49.447 Usage end date: 2021-03-05 \| 2021-02-16 19:03:49.447 Enabled for: Advanced Features 2. \| 2021-02-16 19:03:49.447 Enabled for: Sierra Chart Historical Data Service. \| 2021-02-16 19:03:49.447 Enabled for: Denali Real-Time Exchange Data Feed. \| 2021-02-16 19:03:49.447 Enabled for: Delayed Denali Real-Time Exchange Data Feed. \| 2021-02-16 19:03:49.447 Enabled for exchange2: CME (Trading Account Required) \| 2021-02-16 19:03:49.447 Enabled for exchange2: CBOT (Trading Account Required) \| 2021-02-16 19:03:49.447 Enabled for exchange2: COMEX (Trading Account Required) \| 2021-02-16 19:03:49.447 Enabled for exchange2: NYMEX (Trading Account Required) \| 2021-02-16 19:03:49.447 Allow Support for Sierra Chart Data Feeds is enabled. \| 2021-02-16 19:03:49.447 Current selected Data/Trading service: SC Futures Order Routing/Data \| 2021-02-16 19:03:49.447 Custom symbol settings values: disabled \| 2021-02-16 19:03:49.447 Chart Update Interval: 500 \| 2021-02-16 19:03:49.447 Intraday Data Storage Time Unit: 0 \| 2021-02-16 19:03:49.447 Time Zone: +11:00:00 (AEST+10AEDT+01,M10.1.0/02:00,M4.1.0/03:00) \| 2021-02-16 19:03:49.447 2021-02-16 08:03:49 Local computer time in UTC \| 2021-02-16 19:03:49.447 2021-02-16 19:03:49 Local computer time in SC Time Zone \| 2021-02-16 19:03:49.447 2021-02-16 07:48:26 Server time in UTC \| 2021-02-16 19:03:49.447 Local computer UTC time and Server UTC time difference: 3 seconds. \| 2021-02-16 19:03:49.447 Program path: C:\SierraChart\ \| 2021-02-16 19:03:49.447 Data Files path: C:\SierraChart\Data\ \| 2021-02-16 19:03:49.447 OS Version Number: 10.0 \| 2021-02-16 19:03:49.448 Locale Setting: C \| 2021-02-16 19:03:49.448 DLLs: UserContributedStudies_64.dll \| 2021-02-16 19:03:49.448 Allowed protected custom studies: \| 2021-02-16 19:03:49.448 File >> Disconnect selected. \| 2021-02-16 19:04:16.415 SC Futures Order Routing/Data \| Waiting for socket receive thread to end \| 2021-02-16 19:04:16.418 DTC Client socket (1) \| CloseSocket call. \| 2021-02-16 19:04:16.418 DTC Client socket (1) \| 0 bytes remaining in receive buffer when socket closed. \| 2021-02-16 19:04:16.418 DTC Client socket (1) \| Max send buffers used during socket life: 3 \| 2021-02-16 19:04:16.418 DTC Client socket (1) \| Max send buffer size during socket life: 328 \| 2021-02-16 19:04:16.418 DTC Client socket (1) \| Shutdown started. Waiting for graceful close. \| 2021-02-16 19:04:16.418 SC Data - All Services \| Waiting for socket receive thread to end \| 2021-02-16 19:04:16.419 DTC Client socket (4) \| CloseSocket call. \| 2021-02-16 19:04:16.419 DTC Client socket (4) \| 0 bytes remaining in receive buffer when socket closed. \| 2021-02-16 19:04:16.419 SC Data - All Services \| Disconnected from the server. \| 2021-02-16 19:04:16.419 SC DTC Delayed Exchange Data \| Waiting for socket receive thread to end \| 2021-02-16 19:04:16.419 DTC Client socket (4) \| Shutdown started. Waiting for graceful close. \| 2021-02-16 19:04:16.419 DTC Client socket (5) \| CloseSocket call. \| 2021-02-16 19:04:16.419 DTC Client socket (5) \| 0 bytes remaining in receive buffer when socket closed. \| 2021-02-16 19:04:16.419 SC DTC Delayed Exchange Data \| Disconnected from the server. \| 2021-02-16 19:04:16.419 SC Futures Order Routing/Data \| Disconnected. \| 2021-02-16 19:04:16.419 DTC Client socket (5) \| Shutdown started. Waiting for graceful close. \| 2021-02-16 19:04:16.419 DTC Client socket (1) \| Socket gracefully closed by remote side. \| 2021-02-16 19:04:16.694 DTC Client socket (1) \| Closed. \| 2021-02-16 19:04:16.694 SC Futures Order Routing/Data \| Connecting to the server futurestrading1.sierracharts.com. Port 11098 \| 2021-02-16 19:05:32.232 DTC Client socket (1) \| Creating socket. Using TLS 1.2. \| 2021-02-16 19:05:32.253 DTC Client socket (1) \| New receive buffer size: 5242880 \| 2021-02-16 19:05:32.253 DTC Client socket (1) \| Connecting to IP: 216.1.90.129. \| 2021-02-16 19:05:32.253 SC Futures Order Routing/Data \| Network connection to server complete. \| 2021-02-16 19:05:32.529 SC Futures Order Routing/Data \| Starting socket receive thread. \| 2021-02-16 19:05:32.529 SC Futures Order Routing/Data \| Sending encoding request to server: Binary VLS. Compression: none \| 2021-02-16 19:05:32.530 SC Futures Order Routing/Data \| Setting DTC encoding to Binary VLS \| 2021-02-16 19:05:33.353 SC Futures Order Routing/Data \| Sending logon request message. \| 2021-02-16 19:05:33.353 SC Futures Order Routing/Data \| Received logon response. \| 2021-02-16 19:05:33.628 SC Futures Order Routing/Data \| Server Name: SC DTC Server. \| 2021-02-16 19:05:33.628 SC Futures Order Routing/Data \| Server protocol version: 8. Client protocol version: 8 \| 2021-02-16 19:05:33.628 SC Futures Order Routing/Data \| Successfully connected. Connected to SC DTC Protocol server. Service=trading_technologies.trading\|SymbolSettings=trading_technologies_v2.trading. \| 2021-02-16 19:05:33.628 SC Futures Order Routing/Data \| Trading is supported. \| 2021-02-16 19:05:33.628 SC Futures Order Routing/Data \| Order cancel and replace is supported. \| 2021-02-16 19:05:33.628 SC Futures Order Routing/Data \| OCO Orders supported. \| 2021-02-16 19:05:33.628 SC Futures Order Routing/Data \| Bracket Orders supported. \| 2021-02-16 19:05:33.628 SC Futures Order Routing/Data \| Connected to server complete. \| 2021-02-16 19:05:33.628 Triggering next historical data download in queue. \| 2021-02-16 19:05:33.628 Triggering next historical data download in queue. \| 2021-02-16 19:05:33.628 Triggering next historical data download in queue. \| 2021-02-16 19:05:33.628 Triggering next historical data download in queue. \| 2021-02-16 19:05:33.628 Updated verified funded futures trading account ending date to: 2021-03-18 08:05:33 \| 2021-02-16 19:05:33.628 No download requests in the queue to start downloads for. \| 2021-02-16 19:05:33.632 No download requests in the queue to start downloads for. \| 2021-02-16 19:05:33.632 No download requests in the queue to start downloads for. \| 2021-02-16 19:05:33.632 No download requests in the queue to start downloads for. \| 2021-02-16 19:05:33.632 Mapping FDAXH21_FUT_Eurex to FDAX202103_FUT_EUREX. Service code: eurex \| 2021-02-16 19:05:33.723 SC DTC Delayed Exchange Data \| Starting real-time market data updates for: FDAXH21_FUT_Eurex (FDAX202103_FUT_EUREX). ID: 1 Service code: eurex \| 2021-02-16 19:05:33.723 SC DTC Delayed Exchange Data \| Connecting to the server ds12-2.sierracharts.com. Port 10043 \| 2021-02-16 19:05:33.723 SC DTC Delayed Exchange Data \| Requesting security definition data for: FDAXH21_FUT_Eurex (FDAX202103_FUT_EUREX). ID: 1 \| 2021-02-16 19:05:33.723 Added historical Intraday data request for FDAXH21_FUT_Eurex to the queue. \| 2021-02-16 19:05:33.723 Intraday data recording state for symbol FDAXH21_FUT_Eurex is set to download 'Pending'. \| 2021-02-16 19:05:33.723 Triggering next historical data download in queue. \| 2021-02-16 19:05:33.723 DTC Client socket (2) \| Creating socket. \| 2021-02-16 19:05:33.724 DTC Client socket (2) \| New receive buffer size: 5242880 \| 2021-02-16 19:05:33.724 DTC Client socket (2) \| Connecting to IP: 204.15.197.13. \| 2021-02-16 19:05:33.724 Delaying start of download for FDAXH21_FUT_Eurex \| 2021-02-16 19:05:33.730 Mapping ESH21_FUT_CME to ESH21. Service code: cme \| 2021-02-16 19:05:33.926 SC Data - All Services \| Starting real-time market data updates for: ESH21_FUT_CME (ESH21). ID: 2 Service code: cme \| 2021-02-16 19:05:33.926 SC Data - All Services \| Connecting to the server ds13.sierracharts.com. Port 443 \| 2021-02-16 19:05:33.927 SC Data - All Services \| Requesting security definition data for: ESH21_FUT_CME (ESH21). ID: 2 \| 2021-02-16 19:05:33.927 Mapping MESH21_FUT_CME to MESH21. Service code: cme \| 2021-02-16 19:05:33.927 SC Data - All Services \| Starting real-time market data updates for: MESH21_FUT_CME (MESH21). ID: 3 Service code: cme \| 2021-02-16 19:05:33.927 SC Data - All Services \| Requesting security definition data for: MESH21_FUT_CME (MESH21). ID: 3 \| 2021-02-16 19:05:33.927 Added historical Intraday data request for ESH21_FUT_CME to the queue. \| 2021-02-16 19:05:33.927 Intraday data recording state for symbol ESH21_FUT_CME is set to download 'Pending'. \| 2021-02-16 19:05:33.927 Triggering next historical data download in queue. \| 2021-02-16 19:05:33.927 DTC Client socket (3) \| Creating socket. \| 2021-02-16 19:05:33.927 DTC Client socket (3) \| New receive buffer size: 5242880 \| 2021-02-16 19:05:33.927 DTC Client socket (3) \| Connecting to IP: 64.38.174.178. \| 2021-02-16 19:05:33.927 Mapping 6EH21_FUT_CME to 6EH21. Service code: cme \| 2021-02-16 19:05:33.929 SC Data - All Services \| Starting real-time market data updates for: 6EH21_FUT_CME (6EH21). ID: 4 Service code: cme \| 2021-02-16 19:05:33.929 SC Data - All Services \| Requesting security definition data for: 6EH21_FUT_CME (6EH21). ID: 4 \| 2021-02-16 19:05:33.929 Added historical Intraday data request for 6EH21_FUT_CME to the queue. \| 2021-02-16 19:05:33.929 Intraday data recording state for symbol 6EH21_FUT_CME is set to download 'Pending'. \| 2021-02-16 19:05:33.929 Triggering next historical data download in queue. \| 2021-02-16 19:05:33.929 Mapping M6EH21_FUT_CME to M6EH21. Service code: cme \| 2021-02-16 19:05:33.934 SC Data - All Services \| Starting real-time market data updates for: M6EH21_FUT_CME (M6EH21). ID: 5 Service code: cme \| 2021-02-16 19:05:33.934 SC Data - All Services \| Requesting security definition data for: M6EH21_FUT_CME (M6EH21). ID: 5 \| 2021-02-16 19:05:33.934 SC DTC Delayed Exchange Data \| Network connection to server complete. \| 2021-02-16 19:05:33.946 SC DTC Delayed Exchange Data \| Starting socket receive thread. \| 2021-02-16 19:05:33.946 SC DTC Delayed Exchange Data \| Sending encoding request to server: Binary VLS. Compression: standard \| 2021-02-16 19:05:33.947 SC Data - All Services \| Network connection to server complete. \| 2021-02-16 19:05:34.116 SC Data - All Services \| Starting socket receive thread. \| 2021-02-16 19:05:34.116 SC Data - All Services \| Sending encoding request to server: Binary VLS. Compression: standard \| 2021-02-16 19:05:34.118 SC Futures Order Routing/Data \| Received security definition for symbol ESH21_FUT_CME \| 2021-02-16 19:05:34.200 SC Futures Order Routing/Data \| Received security definition for symbol MESH21_FUT_CME \| 2021-02-16 19:05:34.200 SC Futures Order Routing/Data \| Received security definition for symbol 6EH21_FUT_CME \| 2021-02-16 19:05:34.202 SC DTC Delayed Exchange Data \| Setting DTC encoding to Binary VLS \| 2021-02-16 19:05:34.216 SC DTC Delayed Exchange Data \| Sending logon request message. \| 2021-02-16 19:05:34.216 SC Data - All Services \| Setting DTC encoding to Binary VLS \| 2021-02-16 19:05:34.321 SC Data - All Services \| Sending logon request message. \| 2021-02-16 19:05:34.321 SC Futures Order Routing/Data \| Received security definition for symbol M6EH21_FUT_CME \| 2021-02-16 19:05:34.329 SC DTC Delayed Exchange Data \| Received logon response. \| 2021-02-16 19:05:35.028 SC DTC Delayed Exchange Data \| Server Name: SC Realtime Server. \| 2021-02-16 19:05:35.028 SC DTC Delayed Exchange Data \| Server protocol version: 8. Client protocol version: 8 \| 2021-02-16 19:05:35.028 SC DTC Delayed Exchange Data \| Successfully connected. \| 2021-02-16 19:05:35.028 SC DTC Delayed Exchange Data \| Trading is not supported. \| 2021-02-16 19:05:35.028 SC DTC Delayed Exchange Data \| Restarting real-time data updates for symbol: FDAXH21_FUT_Eurex -> FDAX202103_FUT_EUREX \| 2021-02-16 19:05:35.028 SC DTC Delayed Exchange Data \| Real-time data for symbol FDAXH21_FUT_Eurex is currently unavailable. \| 2021-02-16 19:05:35.342 SC DTC Delayed Exchange Data \| Received security definition for symbol FDAXH21_FUT_Eurex \| 2021-02-16 19:05:35.342 SC Data - All Services \| Received logon response. \| 2021-02-16 19:05:35.452 SC Data - All Services \| Server Name: SC Realtime Server. \| 2021-02-16 19:05:35.452 SC Data - All Services \| Server protocol version: 8. Client protocol version: 8 \| 2021-02-16 19:05:35.452 SC Data - All Services \| Successfully connected. \| 2021-02-16 19:05:35.452 SC Data - All Services \| Trading is not supported. \| 2021-02-16 19:05:35.452 SC Data - All Services \| Restarting real-time data updates for symbol: 6EH21_FUT_CME -> 6EH21 \| 2021-02-16 19:05:35.452 SC Data - All Services \| Restarting real-time data updates for symbol: ESH21_FUT_CME -> ESH21 \| 2021-02-16 19:05:35.452 SC Data - All Services \| Restarting real-time data updates for symbol: M6EH21_FUT_CME -> M6EH21 \| 2021-02-16 19:05:35.452 SC Data - All Services \| Restarting real-time data updates for symbol: MESH21_FUT_CME -> MESH21 \| 2021-02-16 19:05:35.452 SC Data - All Services \| Received security definition for symbol 6EH21_FUT_CME \| 2021-02-16 19:05:35.742 SC Data - All Services \| Received security definition for symbol ESH21_FUT_CME \| 2021-02-16 19:05:35.742 SC Data - All Services \| Received security definition for symbol M6EH21_FUT_CME \| 2021-02-16 19:05:35.742 SC Data - All Services \| Received security definition for symbol MESH21_FUT_CME \| 2021-02-16 19:05:35.742 HD Request # 8 \| Downloading Intraday chart data for FDAXH21_FUT_Eurex to the file FDAXH21_FUT_Eurex.scid. Service: eurex \| 2021-02-16 19:05:40.270 HD Request # 8 \| Download start date-time: 2021-02-16 18:49:12.000000. File last date-time: 2021-02-16 18:49:12.568002 \| 2021-02-16 19:05:40.270 HD Request # 8 \| Using server: ds21.sierracharts.com port 10149 \| 2021-02-16 19:05:40.270 Socket (6) \| Creating socket. \| 2021-02-16 19:05:40.270 Socket (6) \| New receive buffer size: 5242880 \| 2021-02-16 19:05:40.270 Socket (6) \| Connecting to IP: 216.1.90.129. \| 2021-02-16 19:05:40.270 HD Request # 8 \| Setting DTC encoding to Binary VLS \| 2021-02-16 19:05:40.829 HD Request # 8 \| Sending historical data logon request message. \| 2021-02-16 19:05:40.829 Socket (6) \| CloseSocket call. \| 2021-02-16 19:05:41.105 Socket (6) \| 0 bytes remaining in receive buffer when socket closed. \| 2021-02-16 19:05:41.105 HD Request # 8 \| Error downloading historical Intraday data for FDAXH21_FUT_Eurex. Historical data logon error: Data files folder not set for service code: eurex \| Username: AC136453 \| 2021-02-16 19:05:41.105 Socket (6) \| Shutdown started. Waiting for graceful close. \| 2021-02-16 19:05:41.105 Historical data download thread signaled to stop. \| 2021-02-16 19:05:41.105 HD Request # 8 \| Received 0 records from 00:00:00.000000 to 00:00:00.000000 (0.0 seconds) and wrote 0 records for FDAXH21_FUT_Eurex \| 2021-02-16 19:05:41.105 HD Request # 8 \| Add time&sales data \| Remembered last file record date-time: 2021-02-16 07:49:12.568002 \| 2021-02-16 19:05:41.106 HD Request # 8 \| Completion time: 1s \| 2021-02-16 19:05:41.106 HD Request # 8 \| Intraday data download complete for FDAXH21_FUT_Eurex. Unique request ID: 8 \| 2021-02-16 19:05:41.106 Removing historical data download ID 8. \| 2021-02-16 19:05:41.106 Real-time Intraday chart data file updates started for FDAXH21_FUT_Eurex \| 2021-02-16 19:05:41.106 Intraday chart data file opened for FDAXH21_FUT_Eurex \| 2021-02-16 19:05:41.106 HD Request # 8 \| Enabling Intraday chart updating for symbol. \| 2021-02-16 19:05:41.106 Triggering next historical data download in queue. \| 2021-02-16 19:05:41.106 HD Request # 9 \| Downloading Intraday chart data for ESH21_FUT_CME to the file ESH21_FUT_CME.scid. Service: cme \| 2021-02-16 19:05:41.106 HD Request # 9 \| Download start date-time: 2021-02-16 19:04:10.000000. File last date-time: 2021-02-16 19:04:10.926001 \| 2021-02-16 19:05:41.107 HD Request # 9 \| Using server: ds21.sierracharts.com port 10150 \| 2021-02-16 19:05:41.107 Socket (7) \| Creating socket. \| 2021-02-16 19:05:41.107 Socket (7) \| New receive buffer size: 5242880 \| 2021-02-16 19:05:41.107 Socket (7) \| Connecting to IP: 216.1.90.129. \| 2021-02-16 19:05:41.107 Socket (6) \| Socket gracefully closed by remote side. \| 2021-02-16 19:05:41.381 Socket (6) \| Closed. \| 2021-02-16 19:05:41.381 HD Request # 9 \| Setting DTC encoding to Binary VLS \| 2021-02-16 19:05:41.662 HD Request # 9 \| Sending historical data logon request message. \| 2021-02-16 19:05:41.662 HD Request # 9 \| Requesting Intraday data. Start date-time: 2021-02-16 19:04:10. Record interval: 0. Symbol: ESH21 \| 2021-02-16 19:05:42.378 HD Request # 9 \| Decompressing data. \| 2021-02-16 19:05:42.653 HD Request # 9 \| Receiving Intraday data for ESH21_FUT_CME starting at 2021-02-16 19:04:10.143000 \| 2021-02-16 19:05:42.654 Socket (7) \| CloseSocket call. \| 2021-02-16 19:05:42.655 Socket (7) \| 0 bytes remaining in receive buffer when socket closed. \| 2021-02-16 19:05:42.655 Historical data download thread signaled to stop. \| 2021-02-16 19:05:42.656 Socket (7) \| Shutdown started. Waiting for graceful close. \| 2021-02-16 19:05:42.656 HD Request # 9 \| Timestamp of first Intraday data file record written: 2021-02-16 19:04:15.320000 \| 2021-02-16 19:05:42.656 HD Request # 9 \| Received 498 records from 2021-02-16 19:04:10.143000 to 2021-02-16 19:05:39.601001 (89.5 seconds) and wrote 459 records for ESH21_FUT_CME \| 2021-02-16 19:05:42.656 HD Request # 9 \| Add time&sales data \| Remembered last file record date-time: 2021-02-16 08:05:39.601001 \| 2021-02-16 19:05:42.657 HD Request # 9 \| Completion time: 1s \| 2021-02-16 19:05:42.657 HD Request # 9 \| Intraday data download complete for ESH21_FUT_CME. Unique request ID: 9 \| 2021-02-16 19:05:42.657 Removing historical data download ID 9. \| 2021-02-16 19:05:42.657 Real-time Intraday chart data file updates started for ESH21_FUT_CME \| 2021-02-16 19:05:42.657 Intraday chart data file opened for ESH21_FUT_CME \| 2021-02-16 19:05:42.657 HD Request # 9 \| Enabling Intraday chart updating for symbol. \| 2021-02-16 19:05:42.657 Triggering next historical data download in queue. \| 2021-02-16 19:05:42.657 HD Request # 10 \| Downloading Intraday chart data for 6EH21_FUT_CME to the file 6EH21_FUT_CME.scid. Service: cme \| 2021-02-16 19:05:42.657 HD Request # 10 \| Download start date-time: 2021-02-16 19:04:12.000000. File last date-time: 2021-02-16 19:04:12.694000 \| 2021-02-16 19:05:42.658 HD Request # 10 \| Using server: ds23.sierracharts.com port 10149 \| 2021-02-16 19:05:42.658 Socket (6) \| Creating socket. \| 2021-02-16 19:05:42.659 Socket (6) \| New receive buffer size: 5242880 \| 2021-02-16 19:05:42.659 Socket (6) \| Connecting to IP: 216.1.90.130. \| 2021-02-16 19:05:42.659 Socket (7) \| Socket gracefully closed by remote side. \| 2021-02-16 19:05:42.929 Socket (7) \| Closed. \| 2021-02-16 19:05:42.929 HD Request # 10 \| Setting DTC encoding to Binary VLS \| 2021-02-16 19:05:43.219 HD Request # 10 \| Sending historical data logon request message. \| 2021-02-16 19:05:43.219 HD Request # 10 \| Requesting Intraday data. Start date-time: 2021-02-16 19:04:12. Record interval: 0. Symbol: 6EH21 \| 2021-02-16 19:05:43.941 HD Request # 10 \| Decompressing data. \| 2021-02-16 19:05:44.217 HD Request # 10 \| Receiving Intraday data for 6EH21_FUT_CME starting at 2021-02-16 19:04:12.691000 \| 2021-02-16 19:05:44.218 Socket (6) \| CloseSocket call. \| 2021-02-16 19:05:44.219 Socket (6) \| 0 bytes remaining in receive buffer when socket closed. \| 2021-02-16 19:05:44.219 Socket (6) \| Shutdown started. Waiting for graceful close. \| 2021-02-16 19:05:44.219 Historical data download thread signaled to stop. \| 2021-02-16 19:05:44.219 HD Request # 10 \| Timestamp of first Intraday data file record written: 2021-02-16 19:04:15.358000 \| 2021-02-16 19:05:44.219 HD Request # 10 \| Received 145 records from 2021-02-16 19:04:12.691000 to 2021-02-16 19:05:40.902002 (88.2 seconds) and wrote 138 records for 6EH21_FUT_CME \| 2021-02-16 19:05:44.220 HD Request # 10 \| Add time&sales data \| Remembered last file record date-time: 2021-02-16 08:05:40.902002 \| 2021-02-16 19:05:44.221 Added 1 Time and Sales records to Intraday data file for 6EH21_FUT_CME after download. \| 2021-02-16 19:05:44.221 HD Request # 10 \| Completion time: 2s \| 2021-02-16 19:05:44.221 HD Request # 10 \| Intraday data download complete for 6EH21_FUT_CME. Unique request ID: 10 \| 2021-02-16 19:05:44.221 Removing historical data download ID 10. \| 2021-02-16 19:05:44.221 Real-time Intraday chart data file updates started for 6EH21_FUT_CME \| 2021-02-16 19:05:44.221 Intraday chart data file opened for 6EH21_FUT_CME \| 2021-02-16 19:05:44.221 HD Request # 10 \| Enabling Intraday chart updating for symbol. \| 2021-02-16 19:05:44.221 Triggering next historical data download in queue. \| 2021-02-16 19:05:44.221 No download requests in the queue to start downloads for. \| 2021-02-16 19:05:44.221 Socket (6) \| Socket gracefully closed by remote side. \| 2021-02-16 19:05:44.494 Socket (6) \| Closed. \| 2021-02-16 19:05:44.494 Opened cached Intraday file: C:\SierraChart\Data\ESH21_FUT_CME.scid. Thread ID: 14608 \| 2021-02-16 19:05:46.981 Opened cached Intraday file: C:\SierraChart\Data\6EH21_FUT_CME.scid. Thread ID: 14608 \| 2021-02-16 19:05:52.025 Software version: 2228 64-bit \| 2021-02-16 19:03:49.447 Primary Thread ID: 14948 \| 2021-02-16 19:03:49.447 Usage end date: 2021-03-05 \| 2021-02-16 19:03:49.447 Enabled for: Advanced Features 2. \| 2021-02-16 19:03:49.447 Enabled for: Sierra Chart Historical Data Service. \| 2021-02-16 19:03:49.447 Enabled for: Denali Real-Time Exchange Data Feed. \| 2021-02-16 19:03:49.447 Enabled for: Delayed Denali Real-Time Exchange Data Feed. \| 2021-02-16 19:03:49.447 Enabled for exchange2: CME (Trading Account Required) \| 2021-02-16 19:03:49.447 Enabled for exchange2: CBOT (Trading Account Required) \| 2021-02-16 19:03:49.447 Enabled for exchange2: COMEX (Trading Account Required) \| 2021-02-16 19:03:49.447 Enabled for exchange2: NYMEX (Trading Account Required) \| 2021-02-16 19:03:49.447 Allow Support for Sierra Chart Data Feeds is enabled. \| 2021-02-16 19:03:49.447 Current selected Data/Trading service: SC Futures Order Routing/Data \| 2021-02-16 19:03:49.447 Custom symbol settings values: disabled \| 2021-02-16 19:03:49.447 Chart Update Interval: 500 \| 2021-02-16 19:03:49.447 Intraday Data Storage Time Unit: 0 \| 2021-02-16 19:03:49.447 Time Zone: +11:00:00 (AEST+10AEDT+01,M10.1.0/02:00,M4.1.0/03:00) \| 2021-02-16 19:03:49.447 2021-02-16 08:03:49 Local computer time in UTC \| 2021-02-16 19:03:49.447 2021-02-16 19:03:49 Local computer time in SC Time Zone \| 2021-02-16 19:03:49.447 2021-02-16 07:48:26 Server time in UTC \| 2021-02-16 19:03:49.447 Local computer UTC time and Server UTC time difference: 3 seconds. \| 2021-02-16 19:03:49.447 Program path: C:\SierraChart\ \| 2021-02-16 19:03:49.447 Data Files path: C:\SierraChart\Data\ \| 2021-02-16 19:03:49.447 OS Version Number: 10.0 \| 2021-02-16 19:03:49.448 Locale Setting: C \| 2021-02-16 19:03:49.448 DLLs: UserContributedStudies_64.dll \| 2021-02-16 19:03:49.448 Allowed protected custom studies: \| 2021-02-16 19:03:49.448 File >> Disconnect selected. \| 2021-02-16 19:04:16.415 SC Futures Order Routing/Data \| Waiting for socket receive thread to end \| 2021-02-16 19:04:16.418 DTC Client socket (1) \| CloseSocket call. \| 2021-02-16 19:04:16.418 DTC Client socket (1) \| 0 bytes remaining in receive buffer when socket closed. \| 2021-02-16 19:04:16.418 DTC Client socket (1) \| Max send buffers used during socket life: 3 \| 2021-02-16 19:04:16.418 DTC Client socket (1) \| Max send buffer size during socket life: 328 \| 2021-02-16 19:04:16.418 DTC Client socket (1) \| Shutdown started. Waiting for graceful close. \| 2021-02-16 19:04:16.418 SC Data - All Services \| Waiting for socket receive thread to end \| 2021-02-16 19:04:16.419 DTC Client socket (4) \| CloseSocket call. \| 2021-02-16 19:04:16.419 DTC Client socket (4) \| 0 bytes remaining in receive buffer when socket closed. \| 2021-02-16 19:04:16.419 SC Data - All Services \| Disconnected from the server. \| 2021-02-16 19:04:16.419 SC DTC Delayed Exchange Data \| Waiting for socket receive thread to end \| 2021-02-16 19:04:16.419 DTC Client socket (4) \| Shutdown started. Waiting for graceful close. \| 2021-02-16 19:04:16.419 DTC Client socket (5) \| CloseSocket call. \| 2021-02-16 19:04:16.419 DTC Client socket (5) \| 0 bytes remaining in receive buffer when socket closed. \| 2021-02-16 19:04:16.419 SC DTC Delayed Exchange Data \| Disconnected from the server. \| 2021-02-16 19:04:16.419 SC Futures Order Routing/Data \| Disconnected. \| 2021-02-16 19:04:16.419 DTC Client socket (5) \| Shutdown started. Waiting for graceful close. \| 2021-02-16 19:04:16.419 DTC Client socket (1) \| Socket gracefully closed by remote side. \| 2021-02-16 19:04:16.694 DTC Client socket (1) \| Closed. \| 2021-02-16 19:04:16.694 SC Futures Order Routing/Data \| Connecting to the server futurestrading1.sierracharts.com. Port 11098 \| 2021-02-16 19:05:32.232 DTC Client socket (1) \| Creating socket. Using TLS 1.2. \| 2021-02-16 19:05:32.253 DTC Client socket (1) \| New receive buffer size: 5242880 \| 2021-02-16 19:05:32.253 DTC Client socket (1) \| Connecting to IP: 216.1.90.129. \| 2021-02-16 19:05:32.253 SC Futures Order Routing/Data \| Network connection to server complete. \| 2021-02-16 19:05:32.529 SC Futures Order Routing/Data \| Starting socket receive thread. \| 2021-02-16 19:05:32.529 SC Futures Order Routing/Data \| Sending encoding request to server: Binary VLS. Compression: none \| 2021-02-16 19:05:32.530 SC Futures Order Routing/Data \| Setting DTC encoding to Binary VLS \| 2021-02-16 19:05:33.353 SC Futures Order Routing/Data \| Sending logon request message. \| 2021-02-16 19:05:33.353 SC Futures Order Routing/Data \| Received logon response. \| 2021-02-16 19:05:33.628 SC Futures Order Routing/Data \| Server Name: SC DTC Server. \| 2021-02-16 19:05:33.628 SC Futures Order Routing/Data \| Server protocol version: 8. Client protocol version: 8 \| 2021-02-16 19:05:33.628 SC Futures Order Routing/Data \| Successfully connected. Connected to SC DTC Protocol server. Service=trading_technologies.trading\|SymbolSettings=trading_technologies_v2.trading. \| 2021-02-16 19:05:33.628 SC Futures Order Routing/Data \| Trading is supported. \| 2021-02-16 19:05:33.628 SC Futures Order Routing/Data \| Order cancel and replace is supported. \| 2021-02-16 19:05:33.628 SC Futures Order Routing/Data \| OCO Orders supported. \| 2021-02-16 19:05:33.628 SC Futures Order Routing/Data \| Bracket Orders supported. \| 2021-02-16 19:05:33.628 SC Futures Order Routing/Data \| Connected to server complete. \| 2021-02-16 19:05:33.628 Triggering next historical data download in queue. \| 2021-02-16 19:05:33.628 Triggering next historical data download in queue. \| 2021-02-16 19:05:33.628 Triggering next historical data download in queue. \| 2021-02-16 19:05:33.628 Triggering next historical data download in queue. \| 2021-02-16 19:05:33.628 Updated verified funded futures trading account ending date to: 2021-03-18 08:05:33 \| 2021-02-16 19:05:33.628 No download requests in the queue to start downloads for. \| 2021-02-16 19:05:33.632 No download requests in the queue to start downloads for. \| 2021-02-16 19:05:33.632 No download requests in the queue to start downloads for. \| 2021-02-16 19:05:33.632 No download requests in the queue to start downloads for. \| 2021-02-16 19:05:33.632 Mapping FDAXH21_FUT_Eurex to FDAX202103_FUT_EUREX. Service code: eurex \| 2021-02-16 19:05:33.723 SC DTC Delayed Exchange Data \| Starting real-time market data updates for: FDAXH21_FUT_Eurex (FDAX202103_FUT_EUREX). ID: 1 Service code: eurex \| 2021-02-16 19:05:33.723 SC DTC Delayed Exchange Data \| Connecting to the server ds12-2.sierracharts.com. Port 10043 \| 2021-02-16 19:05:33.723 SC DTC Delayed Exchange Data \| Requesting security definition data for: FDAXH21_FUT_Eurex (FDAX202103_FUT_EUREX). ID: 1 \| 2021-02-16 19:05:33.723 Added historical Intraday data request for FDAXH21_FUT_Eurex to the queue. \| 2021-02-16 19:05:33.723 Intraday data recording state for symbol FDAXH21_FUT_Eurex is set to download 'Pending'. \| 2021-02-16 19:05:33.723 Triggering next historical data download in queue. \| 2021-02-16 19:05:33.723 DTC Client socket (2) \| Creating socket. \| 2021-02-16 19:05:33.724 DTC Client socket (2) \| New receive buffer size: 5242880 \| 2021-02-16 19:05:33.724 DTC Client socket (2) \| Connecting to IP: 204.15.197.13. \| 2021-02-16 19:05:33.724 Delaying start of download for FDAXH21_FUT_Eurex \| 2021-02-16 19:05:33.730 Mapping ESH21_FUT_CME to ESH21. Service code: cme \| 2021-02-16 19:05:33.926 SC Data - All Services \| Starting real-time market data updates for: ESH21_FUT_CME (ESH21). ID: 2 Service code: cme \| 2021-02-16 19:05:33.926 SC Data - All Services \| Connecting to the server ds13.sierracharts.com. Port 443 \| 2021-02-16 19:05:33.927 SC Data - All Services \| Requesting security definition data for: ESH21_FUT_CME (ESH21). ID: 2 \| 2021-02-16 19:05:33.927 Mapping MESH21_FUT_CME to MESH21. Service code: cme \| 2021-02-16 19:05:33.927 SC Data - All Services \| Starting real-time market data updates for: MESH21_FUT_CME (MESH21). ID: 3 Service code: cme \| 2021-02-16 19:05:33.927 SC Data - All Services \| Requesting security definition data for: MESH21_FUT_CME (MESH21). ID: 3 \| 2021-02-16 19:05:33.927 Added historical Intraday data request for ESH21_FUT_CME to the queue. \| 2021-02-16 19:05:33.927 Intraday data recording state for symbol ESH21_FUT_CME is set to download 'Pending'. \| 2021-02-16 19:05:33.927 Triggering next historical data download in queue. \| 2021-02-16 19:05:33.927 DTC Client socket (3) \| Creating socket. \| 2021-02-16 19:05:33.927 DTC Client socket (3) \| New receive buffer size: 5242880 \| 2021-02-16 19:05:33.927 DTC Client socket (3) \| Connecting to IP: 64.38.174.178. \| 2021-02-16 19:05:33.927 Mapping 6EH21_FUT_CME to 6EH21. Service code: cme \| 2021-02-16 19:05:33.929 SC Data - All Services \| Starting real-time market data updates for: 6EH21_FUT_CME (6EH21). ID: 4 Service code: cme \| 2021-02-16 19:05:33.929 SC Data - All Services \| Requesting security definition data for: 6EH21_FUT_CME (6EH21). ID: 4 \| 2021-02-16 19:05:33.929 Added historical Intraday data request for 6EH21_FUT_CME to the queue. \| 2021-02-16 19:05:33.929 Intraday data recording state for symbol 6EH21_FUT_CME is set to download 'Pending'. \| 2021-02-16 19:05:33.929 Triggering next historical data download in queue. \| 2021-02-16 19:05:33.929 Mapping M6EH21_FUT_CME to M6EH21. Service code: cme \| 2021-02-16 19:05:33.934 SC Data - All Services \| Starting real-time market data updates for: M6EH21_FUT_CME (M6EH21). ID: 5 Service code: cme \| 2021-02-16 19:05:33.934 SC Data - All Services \| Requesting security definition data for: M6EH21_FUT_CME (M6EH21). ID: 5 \| 2021-02-16 19:05:33.934 SC DTC Delayed Exchange Data \| Network connection to server complete. \| 2021-02-16 19:05:33.946 SC DTC Delayed Exchange Data \| Starting socket receive thread. \| 2021-02-16 19:05:33.946 SC DTC Delayed Exchange Data \| Sending encoding request to server: Binary VLS. Compression: standard \| 2021-02-16 19:05:33.947 SC Data - All Services \| Network connection to server complete. \| 2021-02-16 19:05:34.116 SC Data - All Services \| Starting socket receive thread. \| 2021-02-16 19:05:34.116 SC Data - All Services \| Sending encoding request to server: Binary VLS. Compression: standard \| 2021-02-16 19:05:34.118 SC Futures Order Routing/Data \| Received security definition for symbol ESH21_FUT_CME \| 2021-02-16 19:05:34.200 SC Futures Order Routing/Data \| Received security definition for symbol MESH21_FUT_CME \| 2021-02-16 19:05:34.200 SC Futures Order Routing/Data \| Received security definition for symbol 6EH21_FUT_CME \| 2021-02-16 19:05:34.202 SC DTC Delayed Exchange Data \| Setting DTC encoding to Binary VLS \| 2021-02-16 19:05:34.216 SC DTC Delayed Exchange Data \| Sending logon request message. \| 2021-02-16 19:05:34.216 SC Data - All Services \| Setting DTC encoding to Binary VLS \| 2021-02-16 19:05:34.321 SC Data - All Services \| Sending logon request message. \| 2021-02-16 19:05:34.321 SC Futures Order Routing/Data \| Received security definition for symbol M6EH21_FUT_CME \| 2021-02-16 19:05:34.329 SC DTC Delayed Exchange Data \| Received logon response. \| 2021-02-16 19:05:35.028 SC DTC Delayed Exchange Data \| Server Name: SC Realtime Server. \| 2021-02-16 19:05:35.028 SC DTC Delayed Exchange Data \| Server protocol version: 8. Client protocol version: 8 \| 2021-02-16 19:05:35.028 SC DTC Delayed Exchange Data \| Successfully connected. \| 2021-02-16 19:05:35.028 SC DTC Delayed Exchange Data \| Trading is not supported. \| 2021-02-16 19:05:35.028 SC DTC Delayed Exchange Data \| Restarting real-time data updates for symbol: FDAXH21_FUT_Eurex -> FDAX202103_FUT_EUREX \| 2021-02-16 19:05:35.028 SC DTC Delayed Exchange Data \| Real-time data for symbol FDAXH21_FUT_Eurex is currently unavailable. \| 2021-02-16 19:05:35.342 SC DTC Delayed Exchange Data \| Received security definition for symbol FDAXH21_FUT_Eurex \| 2021-02-16 19:05:35.342 SC Data - All Services \| Received logon response. \| 2021-02-16 19:05:35.452 SC Data - All Services \| Server Name: SC Realtime Server. \| 2021-02-16 19:05:35.452 SC Data - All Services \| Server protocol version: 8. Client protocol version: 8 \| 2021-02-16 19:05:35.452 SC Data - All Services \| Successfully connected. \| 2021-02-16 19:05:35.452 SC Data - All Services \| Trading is not supported. \| 2021-02-16 19:05:35.452 SC Data - All Services \| Restarting real-time data updates for symbol: 6EH21_FUT_CME -> 6EH21 \| 2021-02-16 19:05:35.452 SC Data - All Services \| Restarting real-time data updates for symbol: ESH21_FUT_CME -> ESH21 \| 2021-02-16 19:05:35.452 SC Data - All Services \| Restarting real-time data updates for symbol: M6EH21_FUT_CME -> M6EH21 \| 2021-02-16 19:05:35.452 SC Data - All Services \| Restarting real-time data updates for symbol: MESH21_FUT_CME -> MESH21 \| 2021-02-16 19:05:35.452 SC Data - All Services \| Received security definition for symbol 6EH21_FUT_CME \| 2021-02-16 19:05:35.742 SC Data - All Services \| Received security definition for symbol ESH21_FUT_CME \| 2021-02-16 19:05:35.742 SC Data - All Services \| Received security definition for symbol M6EH21_FUT_CME \| 2021-02-16 19:05:35.742 SC Data - All Services \| Received security definition for symbol MESH21_FUT_CME \| 2021-02-16 19:05:35.742 HD Request # 8 \| Downloading Intraday chart data for FDAXH21_FUT_Eurex to the file FDAXH21_FUT_Eurex.scid. Service: eurex \| 2021-02-16 19:05:40.270 HD Request # 8 \| Download start date-time: 2021-02-16 18:49:12.000000. File last date-time: 2021-02-16 18:49:12.568002 \| 2021-02-16 19:05:40.270 HD Request # 8 \| Using server: ds21.sierracharts.com port 10149 \| 2021-02-16 19:05:40.270 Socket (6) \| Creating socket. \| 2021-02-16 19:05:40.270 Socket (6) \| New receive buffer size: 5242880 \| 2021-02-16 19:05:40.270 Socket (6) \| Connecting to IP: 216.1.90.129. \| 2021-02-16 19:05:40.270 HD Request # 8 \| Setting DTC encoding to Binary VLS \| 2021-02-16 19:05:40.829 HD Request # 8 \| Sending historical data logon request message. \| 2021-02-16 19:05:40.829 Socket (6) \| CloseSocket call. \| 2021-02-16 19:05:41.105 Socket (6) \| 0 bytes remaining in receive buffer when socket closed. \| 2021-02-16 19:05:41.105 HD Request # 8 \| Error downloading historical Intraday data for FDAXH21_FUT_Eurex. Historical data logon error: Data files folder not set for service code: eurex \| Username: AC136453 \| 2021-02-16 19:05:41.105 Socket (6) \| Shutdown started. Waiting for graceful close. \| 2021-02-16 19:05:41.105 Historical data download thread signaled to stop. \| 2021-02-16 19:05:41.105 HD Request # 8 \| Received 0 records from 00:00:00.000000 to 00:00:00.000000 (0.0 seconds) and wrote 0 records for FDAXH21_FUT_Eurex \| 2021-02-16 19:05:41.105 HD Request # 8 \| Add time&sales data \| Remembered last file record date-time: 2021-02-16 07:49:12.568002 \| 2021-02-16 19:05:41.106 HD Request # 8 \| Completion time: 1s \| 2021-02-16 19:05:41.106 HD Request # 8 \| Intraday data download complete for FDAXH21_FUT_Eurex. Unique request ID: 8 \| 2021-02-16 19:05:41.106 Removing historical data download ID 8. \| 2021-02-16 19:05:41.106 Real-time Intraday chart data file updates started for FDAXH21_FUT_Eurex \| 2021-02-16 19:05:41.106 Intraday chart data file opened for FDAXH21_FUT_Eurex \| 2021-02-16 19:05:41.106 HD Request # 8 \| Enabling Intraday chart updating for symbol. \| 2021-02-16 19:05:41.106 Triggering next historical data download in queue. \| 2021-02-16 19:05:41.106 HD Request # 9 \| Downloading Intraday chart data for ESH21_FUT_CME to the file ESH21_FUT_CME.scid. Service: cme \| 2021-02-16 19:05:41.106 HD Request # 9 \| Download start date-time: 2021-02-16 19:04:10.000000. File last date-time: 2021-02-16 19:04:10.926001 \| 2021-02-16 19:05:41.107 HD Request # 9 \| Using server: ds21.sierracharts.com port 10150 \| 2021-02-16 19:05:41.107 Socket (7) \| Creating socket. \| 2021-02-16 19:05:41.107 Socket (7) \| New receive buffer size: 5242880 \| 2021-02-16 19:05:41.107 Socket (7) \| Connecting to IP: 216.1.90.129. \| 2021-02-16 19:05:41.107 Socket (6) \| Socket gracefully closed by remote side. \| 2021-02-16 19:05:41.381 Socket (6) \| Closed. \| 2021-02-16 19:05:41.381 HD Request # 9 \| Setting DTC encoding to Binary VLS \| 2021-02-16 19:05:41.662 HD Request # 9 \| Sending historical data logon request message. \| 2021-02-16 19:05:41.662 HD Request # 9 \| Requesting Intraday data. Start date-time: 2021-02-16 19:04:10. Record interval: 0. Symbol: ESH21 \| 2021-02-16 19:05:42.378 HD Request # 9 \| Decompressing data. \| 2021-02-16 19:05:42.653 HD Request # 9 \| Receiving Intraday data for ESH21_FUT_CME starting at 2021-02-16 19:04:10.143000 \| 2021-02-16 19:05:42.654 Socket (7) \| CloseSocket call. \| 2021-02-16 19:05:42.655 Socket (7) \| 0 bytes remaining in receive buffer when socket closed. \| 2021-02-16 19:05:42.655 Historical data download thread signaled to stop. \| 2021-02-16 19:05:42.656 Socket (7) \| Shutdown started. Waiting for graceful close. \| 2021-02-16 19:05:42.656 HD Request # 9 \| Timestamp of first Intraday data file record written: 2021-02-16 19:04:15.320000 \| 2021-02-16 19:05:42.656 HD Request # 9 \| Received 498 records from 2021-02-16 19:04:10.143000 to 2021-02-16 19:05:39.601001 (89.5 seconds) and wrote 459 records for ESH21_FUT_CME \| 2021-02-16 19:05:42.656 HD Request # 9 \| Add time&sales data \| Remembered last file record date-time: 2021-02-16 08:05:39.601001 \| 2021-02-16 19:05:42.657 HD Request # 9 \| Completion time: 1s \| 2021-02-16 19:05:42.657 HD Request # 9 \| Intraday data download complete for ESH21_FUT_CME. Unique request ID: 9 \| 2021-02-16 19:05:42.657 Removing historical data download ID 9. \| 2021-02-16 19:05:42.657 Real-time Intraday chart data file updates started for ESH21_FUT_CME \| 2021-02-16 19:05:42.657 Intraday chart data file opened for ESH21_FUT_CME \| 2021-02-16 19:05:42.657 HD Request # 9 \| Enabling Intraday chart updating for symbol. \| 2021-02-16 19:05:42.657 Triggering next historical data download in queue. \| 2021-02-16 19:05:42.657 HD Request # 10 \| Downloading Intraday chart data for 6EH21_FUT_CME to the file 6EH21_FUT_CME.scid. Service: cme \| 2021-02-16 19:05:42.657 HD Request # 10 \| Download start date-time: 2021-02-16 19:04:12.000000. File last date-time: 2021-02-16 19:04:12.694000 \| 2021-02-16 19:05:42.658 HD Request # 10 \| Using server: ds23.sierracharts.com port 10149 \| 2021-02-16 19:05:42.658 Socket (6) \| Creating socket. \| 2021-02-16 19:05:42.659 Socket (6) \| New receive buffer size: 5242880 \| 2021-02-16 19:05:42.659 Socket (6) \| Connecting to IP: 216.1.90.130. \| 2021-02-16 19:05:42.659 Socket (7) \| Socket gracefully closed by remote side. \| 2021-02-16 19:05:42.929 Socket (7) \| Closed. \| 2021-02-16 19:05:42.929 HD Request # 10 \| Setting DTC encoding to Binary VLS \| 2021-02-16 19:05:43.219 HD Request # 10 \| Sending historical data logon request message. \| 2021-02-16 19:05:43.219 HD Request # 10 \| Requesting Intraday data. Start date-time: 2021-02-16 19:04:12. Record interval: 0. Symbol: 6EH21 \| 2021-02-16 19:05:43.941 HD Request # 10 \| Decompressing data. \| 2021-02-16 19:05:44.217 HD Request # 10 \| Receiving Intraday data for 6EH21_FUT_CME starting at 2021-02-16 19:04:12.691000 \| 2021-02-16 19:05:44.218 Socket (6) \| CloseSocket call. \| 2021-02-16 19:05:44.219 Socket (6) \| 0 bytes remaining in receive buffer when socket closed. \| 2021-02-16 19:05:44.219 Socket (6) \| Shutdown started. Waiting for graceful close. \| 2021-02-16 19:05:44.219 Historical data download thread signaled to stop. \| 2021-02-16 19:05:44.219 HD Request # 10 \| Timestamp of first Intraday data file record written: 2021-02-16 19:04:15.358000 \| 2021-02-16 19:05:44.219 HD Request # 10 \| Received 145 records from 2021-02-16 19:04:12.691000 to 2021-02-16 19:05:40.902002 (88.2 seconds) and wrote 138 records for 6EH21_FUT_CME \| 2021-02-16 19:05:44.220 HD Request # 10 \| Add time&sales data \| Remembered last file record date-time: 2021-02-16 08:05:40.902002 \| 2021-02-16 19:05:44.221 Added 1 Time and Sales records to Intraday data file for 6EH21_FUT_CME after download. \| 2021-02-16 19:05:44.221 HD Request # 10 \| Completion time: 2s \| 2021-02-16 19:05:44.221 HD Request # 10 \| Intraday data download complete for 6EH21_FUT_CME. Unique request ID: 10 \| 2021-02-16 19:05:44.221 Removing historical data download ID 10. \| 2021-02-16 19:05:44.221 Real-time Intraday chart data file updates started for 6EH21_FUT_CME \| 2021-02-16 19:05:44.221 Intraday chart data file opened for 6EH21_FUT_CME \| 2021-02-16 19:05:44.221 HD Request # 10 \| Enabling Intraday chart updating for symbol. \| 2021-02-16 19:05:44.221 Triggering next historical data download in queue. \| 2021-02-16 19:05:44.221 No download requests in the queue to start downloads for. \| 2021-02-16 19:05:44.221 Socket (6) \| Socket gracefully closed by remote side. \| 2021-02-16 19:05:44.494 Socket (6) \| Closed. \| 2021-02-16 19:05:44.494 Opened cached Intraday file: C:\SierraChart\Data\ESH21_FUT_CME.scid. Thread ID: 14608 \| 2021-02-16 19:05:46.981 Opened cached Intraday file: C:\SierraChart\Data\6EH21_FUT_CME.scid. Thread ID: 14608 \| 2021-02-16 19:05:52.025 DTC Client socket (4) \| Timed out waiting for shutdown. Performing an immediate socket close. \| 2021-02-16 19:06:22.904 DTC Client socket (4) \| Closed. \| 2021-02-16 19:06:22.905 DTC Client socket (5) \| Timed out waiting for shutdown. Performing an immediate socket close. \| 2021-02-16 19:06:22.905 DTC Client socket (5) \| Closed. \| 2021-02-16 19:06:22.905 DTC Client socket (4) \| Deleting network socket now after delay. \| 2021-02-16 19:06:52.910 DTC Client socket (5) \| Deleting network socket now after delay. \| 2021-02-16 19:06:52.910

[2021-02-16 08:43:14] #20 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Since you do not have the EUREX exchange active, you are only able to receive delayed data. Therefore, you need to update to 2230 or higher. Update instructions: Software Download: Fast Update Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-02-16 11:04:32

[2021-02-16 10:45:23] #21 [Go To First Post]
User371704 - Posts: 2
I am currently using SC v2230. When trying out the delayed data for Eurex, I noticed that the delay seems to be 15 mins rather than the 10 mins as observed for the CME markets. Is this how it has been planned or is the delay of 15 mins rather than 10 mins because of some other issue? Also, if I decide to use only the Eurex delayed data feed for next month, do I need to complete the Eurex subscriber agreement? Can the Eurex delayed data also be used with the Trading Evaluator - Delayed option or can it be used only with SC Data - All services? Thanks.

[2021-02-16 11:05:27] #22 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Yes it is 15 minutes delayed as required by the exchange. Also, if I decide to use only the Eurex delayed data feed for next month, do I need to complete the Eurex subscriber agreement? No. Can the Eurex delayed data also be used with the Trading Evaluator - Delayed option or can it be used only with SC Data - All services? Yes but we have to set this up. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

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