Support Board
Date/Time: Sat, 22 Feb 2025 17:47:47 +0000
error message
View Count: 409
| [2021-02-04 15:07:28] |
| User183724 - Posts: 191 |
|
-Notice: Your Sierra Chart account has a trading account for the SC Order Routing service and your Sierra Chart services balance is below 5 USD. To continue to have access to the service to pay for order fills, you need to add additional credit to your account. You will need to make a payment of 10 USD. my account is funded at AMP. why am i receiving this message |
| [2021-02-04 15:31:33] |
| John - SC Support - Posts: 38116 |
|
Your Sierra Chart software is paid through you AMP account, but your Denali Exchange Data Feed and your Order Routing Fees are paid directly through us (Sierra Chart). This is why you received that message. If you want to pay for either the Denali Exchange Data Feed or your Order Routing Fees through AMP, then let AMP know to make this change for you. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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