Support Board
Date/Time: Sat, 22 Feb 2025 18:49:35 +0000
Lost trading screen
View Count: 480
| [2021-02-03 16:27:18] |
| Rob_2560 - Posts: 20 |
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Somehow I lost my trading screen and DOM. It was set up as a double screen with the YMH21 30 second chart on the left and the 1 minute chart on the right. The DOM to match it was placed on the far right. Please reset for me, and also teach me the clicks to go to it in the future if lost. Thanks, Rob Slater
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| [2021-02-03 17:52:16] |
| John - SC Support - Posts: 38116 |
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We cannot reset it for you, as we do not know what happened. The first thing to do is to figure out what happened to the Trading DOM. If it is a detached window, then it may be minimized, in which case you would see a second Sierra Chart icon in your windows Taskbar (typically at the bottom of your screen). If it is there, then just select it to maximize it. If the window is Attached, then it could be minimized to the Sierra Chart workspace. If this is the case, then you would need to move the other windows around in order to see the workspace behind them and see if you can see an icon for the Trading DOM. If it is there, you would need to un-minimize it. If you want, you can just open another Trading DOM and get it setup as before. Refer to the following: File Menu: Open Trading DOM for Chart (File) One option you have, if you have not saved your Chartbook, is to exit from Sierra Chart and DO NOT SAVE the chartbook when prompted. You will lose all of your changes that have been made from the last time you opened the chartbook, so consider this as to whether you want to do this or not. Then open the Chartbook again and as long as you had not made any changes, then it should be setup the way you had it previously. And finally, another option would be to go to a Backup of your chartbook. This will take you back to the state from when the backup was saved, so again, you may lose some changes. Refer to the following for how to access a backup: Chartbooks (Workspaces): Accessing a Backup Chartbook File For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-02-03 17:53:08
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