Support Board
Date/Time: Sat, 22 Feb 2025 18:36:04 +0000
Annual SC subscription and Transact data feed
View Count: 491
[2021-02-03 15:36:20] |
franmadrid - Posts: 24 |
Hi I am using annual subscription from your (paying directly SC) and Transact data feed, if you stop the support to Transact data feed I will move to Denali. My question is: I have an annual ( 7 month yet avalible) if I subscribe to Denali I need to pay extra ( 20$+10$CME only for data) using routing with AMP ( I have amp account too). But the price now for all the package 11 is 37$+10$ CME fee, so I will lost a lot of money by the fact of having an annual subscription or you will recalculate the fee for Denali if I get Denali subscription to adjust prices to current. Thanks in advance |
[2021-02-03 16:06:51] |
John - SC Support - Posts: 38116 |
First, it will be necessary to make a change from TransAct in order to continue using Sierra Chart in the near future, as support for the TransAct will be ending. Refer to the information here: Notice: Discontinuation of Support for Transact Trading Service in Sierra Chart Whenever you make a change to your Sierra Chart Package, we recalculate your remaining Usage Time based on the differences in the price. So you do not need to add any funds, it is just your remaining time that will adjust. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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