Support Board
Date/Time: Mon, 25 Nov 2024 16:58:14 +0000
Order Rejection
View Count: 1088
| [2014-02-24 20:06:59] |
| gmorgan111 - Posts: 121 |
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Since I have started using the Sierra Chart Data Feed along with my executable feed Rithmic I have had orders rejected. The error states: Received trade account information | 2014-02-24 07:47:21 Rithmic DTC: Received 1 accounts from service. | 2014-02-24 07:47:23 Order price: 1852.500000. Symbol: ESH4-CME | 2014-02-24 14:00:02 Trade Order Error - Rithmic DTC order report (Order reject). Info: Error submitting an order request. Error code: 23. Internal Order ID: 77. Service Order ID: (none). Symbol: ESH4-CME | 2014-02-24 14:00:02 This is happening frequently. Does this error have to do with the Sierra Chart Data Feed? I did not receive this error when I was uing DTN Thanks |
| [2014-02-24 21:34:51] |
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This has been solved. Update Sierra Chart by selecting Help >> Download Prerelease.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-02-24 21:36:08
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