Support Board
Date/Time: Sat, 22 Feb 2025 17:18:06 +0000
activated Denali and SC Order Routing, however my charts have the "Waiting to Download...&q
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| [2021-02-02 22:50:58] |
| JGI - Posts: 13 |
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I've activated Denali and SC Order Routing, however my charts have the "Waiting to Download Historical Data" message on them (it's been more than 10 minutes) and the chart is not updating (new bars are not being created). I tried shutting down and re-opening, but no change. Please advise. Thanks.
Date Time Of Last Edit: 2021-02-02 23:26:32
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| [2021-02-03 12:49:37] |
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Well depending upon how much data has to be downloaded, depending about how many days the charts are set to load, and the speed of your Internet connection it could take some time. You can reduce the amount of data loaded in the charts: https://www.sierrachart.com/index.php?page=doc/ChartSettings.html#DaysToLoad And then reconnect to the data feed: File Menu: Procedure to Reconnect to the Data and Trade Servers Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-02-03 12:53:36
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