Support Board
Date/Time: Sat, 22 Feb 2025 17:52:50 +0000
connection
View Count: 459
| [2021-02-02 15:17:36] |
| aldirsl86 - Posts: 3 |
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I use the Sierra platform with the CQG, at that moment the EPH21 symbol is at all times with the message: Waiting to download historical data on the screen and does not update. my connection that the internet is perfect. |
| [2021-02-02 15:26:40] |
| aldirsl86 - Posts: 3 |
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this problem always happens with Intraday
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| [2021-02-02 21:29:35] |
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You cannot use CQG historical data. It is simply wholly unacceptable and terribly slow. Refer to: Jan 1, 2021 Changes to Historical Data: Interactive Brokers, CQG You need to use the Denali Exchange Data Feed. Refer to the instructions here: Denali Exchange Data Feed We can help you with the set up of the data feed if necessary. Let us know. We also have new packages available which include this data feed: Description of Service Packages and Pricing You will want to move to package 11. Let us know if you want us to change you to that package now. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-02-02 21:30:11
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