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Date/Time: Mon, 25 Nov 2024 16:27:03 +0000



1-min gaps in SC CME Datafeed

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[2014-02-24 17:54:27]
looking_afar - Posts: 17
Hi, guys.

Today I noticed the datafeed stopping for 1 min at 12:15 EST, after which the gap in data appeared on all CME futures. I tried to redownload historical data (Edit/Download Data - Intraday chart), but historical data still contained the gap.

I saw a similar gap around a week ago, but thought it was just a minor glitch. I prob would not be able to find this day again.

Some screens, showing the data missing on 3 futures (PST Time):

imageClipboard-3.jpg / V - Attached On 2014-02-24 17:53:06 UTC - Size: 198.58 KB - 422 views
imageClipboard-4.jpg / V - Attached On 2014-02-24 17:53:11 UTC - Size: 199.09 KB - 411 views
imageClipboard-5.jpg / V - Attached On 2014-02-24 17:53:16 UTC - Size: 196.42 KB - 434 views
imageClipboard-6.jpg / V - Attached On 2014-02-24 17:53:20 UTC - Size: 196.6 KB - 422 views
imageClipboard-7.jpg / V - Attached On 2014-02-24 17:53:24 UTC - Size: 184.75 KB - 342 views
imageClipboard-8.jpg / V - Attached On 2014-02-24 17:53:28 UTC - Size: 182.95 KB - 426 views
[2014-02-24 18:03:42]
Sierra Chart Engineering - Posts: 104368
We do see this and we are looking into why it happened. Basically though it was an interruption in network connectivity for the CME multicast feed and we are not sure why that happened.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
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