Support Board
Date/Time: Sat, 22 Feb 2025 17:25:30 +0000
delayed data
View Count: 543
| [2021-02-01 15:36:49] |
| User775639 - Posts: 5 |
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Hello, For the new month I have delay of 10 minutes once again. Can you tell me how to link my account, because It doesn't let me do it, for the previous month I had the same problem and you linked it automatically with AMP. Regards. |
| [2021-02-01 17:30:54] |
| John - SC Support - Posts: 38116 |
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We see that you are setup to use AMP as your broker. Which trading service are you using with AMP - CQG or the Sierra Chart Order Routing Service (TT)?
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-02-01 17:56:49] |
| User775639 - Posts: 5 |
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We use denali/TT
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| [2021-02-01 18:47:12] |
| John - SC Support - Posts: 38116 |
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We apologize, but for some reason your Sierra Chart Order Routing Service account has not been fully setup yet. This setup is needed in order to validate your Non-Professional status with the CME Group. We will follow up on this. Be sure to follow the progress in the Account Support Ticket related to this topic. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-02-01 18:49:52
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| [2021-02-01 19:50:48] |
| User775639 - Posts: 5 |
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Thank you, everything is ready now.
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