Support Board
Date/Time: Sat, 22 Feb 2025 09:43:36 +0000
ESH21 Symbol
View Count: 502
| [2021-02-01 06:27:20] |
| wingz - Posts: 121 |
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Is there a reason that the S&P 500 futures symbol ESH21 was not updating Sunday night? On a 3min chart........I disconnected and reconnected Sierra to the Denali feed. I reconnected at 01:06 EST on Feb 1st. The 3 min chart for ESH21 never printed another bar as I'm writing this at 01:21 EST. NQH21 and YMH21 are updating. The ES is dead as a doornail. NO DATA. Can you please explain why this keeps happening? Is there a problem with this Denali feed that I need to be aware of? It's now 01:25.....still no bar printed on the 3 min ESH21 since 01:06.
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| [2021-02-01 08:05:10] |
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Yes that it could be because you are using the older symbol format and also the new symbol format at the same time. You need to consistently use ESH21-CME. Use this Edit menu command to translate the symbols: Edit Menu: Edit >> Translate Symbols To Current Service Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-02-01 08:06:31
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