Support Board
Date/Time: Sat, 22 Feb 2025 09:16:57 +0000
chart auto scrolling
View Count: 875
| [2021-01-31 12:45:57] |
| User563205 - Posts: 9 |
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Hello, I am experiencing a strange behavior regarding the auto scroll feature. I am using multiple chartbooks each with 5 windows/charts open that are simultaneously updating (green number lower right). Even without manually touching the slider on any of charts (I am just switching between them/clicking on tiles below) sometimes the green number turns red.... even when I am not touching anything and literally staring at one particular chart. I am aware of the functionality "To go to the end you can press the END key on your keyboard or select Chart >>Go to End of Chart." But this is always not enough because I realize too late what happened and the setup is already lost. |
| [2021-02-01 13:27:33] |
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Refer to: Working With Charts: Charts Unexpectedly Scroll Back and Change Fill Space Amount Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-02-01 13:52:07] |
| User563205 - Posts: 9 |
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Thanks for the suggested solution - actually, I have this option unchecked already. Can it be because of something else?
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| [2021-02-01 14:43:27] |
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Not that we can think of. This is not something we have observed. Or heard about from other users. sometimes the green number turns red.... even when I am not touching anything and literally staring at one particular chart. Maybe it is caused by a particular study. Studies do have the ability to scroll charts. Otherwise, not really sure.Set this setting to No Scroll Wheel Support : General Settings Window: Scroll Wheel Setting (Global Settings >> General Settings >> GUI >> Scroll) Maybe your scroll wheel is inadvertently giving signals. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-02-01 14:43:50
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| [2021-02-01 15:24:05] |
| User563205 - Posts: 9 |
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Will try and observe the results. Thanks.
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