Support Board
Date/Time: Sat, 22 Feb 2025 09:26:41 +0000
Gen:Variant.Mikey.118436 virus?
View Count: 942
| [2021-01-30 11:25:14] |
| User483973 - Posts: 6 |
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Hi. I opened up my sierra charts and noticed a few of my custom indicators did not load and my antivirus software (Bitdefender) said there was a possible virus threat on one of the files. I tried updating to the current version but had the same virus warning come up. I have had these custom indicators for atleast 3 months and have not had any issues and have been using sierra charts for atleast 3 years without issues. I then ran a full system scan and found no virus etc. The message I receive is below: The file C:\SierraChart\DownloadedInstallationFiles\SierraChartStudies_64.dll is infected with Gen:Variant.Mikey.118436 and was moved to quarantine. It is recommended that you run a System Scan to make sure your system is clean. I do have the option to unquarantine this file and then possibly update to the latest version and see my custom indicators. I'm just wandering is this safe to do? Thanks |
| [2021-01-30 11:32:51] |
| Ackin - Posts: 1865 |
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dll missing error | Post: 249096
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| [2021-01-30 12:46:08] |
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. I'm just wandering is this safe to do? Yes.Refer to: Software Download: Antivirus/Anti-malware Software Flagging Sierra Chart Installer or other Files as Unsafe/Infected And: Software Download: Solution to Prevent Flagging by Antivirus/Anti-malware Software as Unsafe Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-01-30 12:47:58
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| [2021-01-30 15:35:36] |
| User483973 - Posts: 6 |
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Thankyou to all. My charts are back the way I like them :-)
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