Support Board
Date/Time: Sat, 22 Feb 2025 09:35:31 +0000
delayed data
View Count: 525
| [2021-01-29 15:18:44] |
| User665391 - Posts: 3 |
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Hello, my data is delayed, about 10 minutes. can you please help me to fix this? thank you very much
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| [2021-01-29 15:47:28] |
| John - SC Support - Posts: 38116 |
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You have not setup and purchased the Real-Time data. This is why you are getting the Delayed Streaming Data. follow these Setup Instructions to get the Denali Exchange Data Feed setup: Denali Exchange Data Feed: *Setup Instructions: CME/CBOT/NYMEX/COMEX Exchanges* For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-01-29 18:09:59] |
| User665391 - Posts: 3 |
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Hello. I think i have done everything now. could you check for me please? it is still delayed. Thank you so much
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| [2021-01-29 19:00:02] |
| John - SC Support - Posts: 38116 |
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You need to activate the exchange(s) that you require. Follow the instructions starting here: Denali Exchange Data Feed: Activate the Exchanges: The CME Group (Denali Exchange Data Feed Setup Instructions) For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-01-29 20:56:42] |
| User665391 - Posts: 3 |
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I got it!! Thank you so much for your help. Have a great weekend!!
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