Support Board
Date/Time: Sat, 22 Feb 2025 09:05:51 +0000
Hotkeys delay and malfunctions
View Count: 428
| [2021-01-28 16:52:31] |
| User308424 - Posts: 70 |
|
Hi there, I have some hotkeys assigned to move SL and TP up and down when I trade. When I work on demo account execution is instant - SL and TP changes levels with no delay. When I work on real account I have delays when trying to move SL/TP with a hotkey. Additionally sometimes hapens that after I press the button once to move SL it moves few (2-3) levels pushing me directly into the current price levels and knocking out the position. |
| [2021-01-29 05:15:59] |
| |
|
You have to check the Trade Activity Log to see what is happening: Trade Activity Log: Viewing Historical Trade Activity Are there multiple order modifications being submitted? If so, it is the key repeat functionality of the operating system causing that. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: