Support Board
Date/Time: Sat, 22 Feb 2025 08:51:41 +0000
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| [2021-01-27 15:10:05] |
| User104714 - Posts: 25 |
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Hello. I have followed every link, activated all of the necessary services, funded my services account, funded with AMP futures, activated and paying for Denali, activated all CME exchanges I needed, and I’m still showing delayed data. Please advise, thx |
| [2021-01-27 15:29:39] |
| John - SC Support - Posts: 38116 |
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You have not setup your Sierra Chart to connect to your trading account. Are you using CQG or the Sierra Chart Order Routing Service?
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-01-27 16:50:15] |
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You should be receiving the real-time data now. If not, restart Sierra Chart. Also follow through the instructions here beginning with step 9: https://www.sierrachart.com/index.php?page=doc/SierraChartOrderRoutingServiceWithData.php#SetupInstructions Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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