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Date/Time: Sat, 22 Feb 2025 08:47:31 +0000



Data not updating on 3rd instance?

View Count: 470

[2021-01-26 21:34:52]
SabikiSensei - Posts: 76
I am currently running two instances with different connections (one of them is SC order routing service the other is Rithmic). For my 3rd connection and instance, the data does not update but only shows historical data. Do I have to purchase another license to use the 3rd instance??
[2021-01-27 02:19:44]
SabikiSensei - Posts: 76
SC Data - All Services | Logon error received from server: Connection limit exceeded. | MaxConnectionsForSameDevice = 2, NumCurrentConnectionsForSameDevice = 3 | 2021-01-27 02:14:44.451

I am getting this error above but according to your documentation I shouldn't have a problem with using multiple instances and multiple data service
[2021-01-27 03:05:42]
SabikiSensei - Posts: 76
Sorry, I found the solution. I was using the SC data integration on two of the data feeds that I didn't need it on which is why it blocked me from accessing 3 data feeds total.
[2021-01-27 09:34:41]
Sierra Chart Engineering - Posts: 104368
Here is the relevant documentation for this:
Denali Exchange Data Feed: Connections
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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