Support Board
Date/Time: Sat, 22 Feb 2025 08:33:57 +0000
Period OHLC-Variable Period values are inaccurate prior weeks
View Count: 613
| [2021-01-26 16:48:52] |
| User102890 - Posts: 8 |
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I am using indicator Period OHLC-Variable Period and prior weeks and months highs and lows are inaccurate when I go back to two or three weeks or months. Sometimes highs are accurate but the lows are not and it displays values from random weeks or months near by.
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| [2021-01-26 19:25:54] |
| John - SC Support - Posts: 38116 |
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Please attach a chart with the chart showing the problem to this thread using these instructions: Support Board Posting Information: Providing Chartbook with Only a Single Chart For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-01-27 03:15:40] |
| User102890 - Posts: 8 |
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I am attaching the chart for Russell futures March 2021 contract . I included examples for both weekly and monthly values. Russell previous 2nd month high and lows are 1862.40 and 1524.80 but the chart is displaying high as 2032.3(incorrect) and low as 1524.9 which is correct and it does for other weeks and months . In the weekly example , previous 4th week high lows are 2032.30 and 1946.60 but the study is displaying 2173.2 and 1920.5 |
Private File Attachment Deleted. |
| [2021-01-27 09:29:37] |
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There is no random behavior. Check the Minimum Required Time Period as % Input setting: Previous/Period OHLC-Variable Period You also need to have proper historical data which you do not when using CQG historical data. So you need to use the Denali Exchange Data Feed. ---- We are no longer as of December 28, 2020 providing the Sierra Chart provided historical data service for CQG or Interactive Brokers users. For more information, refer to this Support Board thread: Jan 1, 2021 Changes to Historical Data: Interactive Brokers, CQG Also refer to this post for steps that you need to do now: Jan 1, 2021 Changes to Historical Data: Interactive Brokers, CQG | Post: 245144 The solution to this problem is to use the Denali Exchange Data Feed for CME and EUREX (Upcoming in January 2021) data. Step-by-step instructions are here: Denali Exchange Data Feed: *Setup Instructions: CME/CBOT/NYMEX/COMEX Exchanges* The first calendar month of this data feed is free. Let us know if you need help with the set up and we will help you through all of the steps. In the case of CQG you will then need to contact your broker and cancel CME and EUREX exchange fees through your CQG account so you do not pay exchange fees twice. You definitively do not have to pay any market data exchange fees through your brokerage account to CQG. This is not required. For other exchanges (ICE, HKFE) you need to use the Sierra Chart Exchange Data Feed: Sierra Chart Exchange Data Feed As an alternative to CQG, we recommend using the Sierra Chart Order Routing Service: Sierra Chart / Trading Technologies Futures Order Routing Service In regards to using CQG provided historical data, we definitely do not recommend using that. It has an additional cost of 25 USD per month. The data delivery is slow and inefficient and causes Sierra Chart to freeze during the processing of it. Only 5 days of tick data is supported from CQG. And only current futures contracts are provided. Whereas with Sierra Chart provided data feeds, you will have access to 10+ years of reliable high-speed delivered tick by tick data. Once again we do not advise using CQG historical data and it will not work well with Sierra Chart. And we also provide no technical help or support for any CQG provided historical data or real-time data. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-01-27 09:31:31
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