Support Board
Date/Time: Sat, 22 Feb 2025 09:35:01 +0000
stock data feed
View Count: 550
| [2021-01-25 18:21:12] |
| noname - Posts: 16 |
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i have sc futures order routing/data and the box "allow support for sierra chart data feeds" is checked, but when i load stocks. the chart doesnt update and only updates when i delete and download data
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| [2021-01-25 18:59:53] |
| John - SC Support - Posts: 38116 |
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You are not getting Real-Time data for stocks because you are not paying for the Real-Time data for stocks. In order to get Real-Time stock data, you would need to use the Sierra Chart Exchange Data Feed and enable the U.S. Equities exchange. Refer to the information here: Sierra Chart Exchange Data Feed For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-01-25 19:02:17] |
| noname - Posts: 16 |
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am i not supposed to get delayed data? i have a denali subscription
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| [2021-01-25 20:52:49] |
| John - SC Support - Posts: 38116 |
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You can get historical data for stocks, that updates every 20 minutes at most and the data itself will be 10 to 15 minutes behind the actual market. This is included with your Sierra Chart package. Refer to the information here: Sierra Chart Historical Data Service The Denali Exchange Data Feed gives you the Real-Time data from the CME Group. Again, if you want to have real-time data for U.S. Equities, you need to use the Sierra Chart Exchange Data Feed. Refer to the information here: Sierra Chart Exchange Data Feed For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-01-28 00:13:28] |
| noname - Posts: 16 |
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Good day, "For additional simultaneous real-time data connections to the Sierra Chart Exchange Data Feed, create a separate Sierra Chart account. This new account will be entitled to a 50% discount." i currently have SC futures Order Routing/Data, i want to also have connection to us equities with sierra chart exchange data. to clarify, i have to create a separate sierra chart account? |
| [2021-01-28 09:39:02] |
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No you definitely do not. Just use the same Sierra Chart account.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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