Support Board
Date/Time: Fri, 21 Feb 2025 18:49:34 +0000
chart are not downloaded
View Count: 400
| [2021-01-25 15:28:25] |
| Makaveli - Posts: 7 |
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hi there, the software does not download the data, hence I am not able to analyse the futures market. many thanks best regards anthony |
| [2021-01-25 17:35:34] |
| John - SC Support - Posts: 38111 |
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What data are you trying to see (what symbol are you opening)?
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-01-25 22:59:35] |
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Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Fully re-download the data in the chart by going to the chart and selecting "Edit >>Delete All Data and Download". After about a minute provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-01-25 22:59:53
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