Support Board
Date/Time: Fri, 21 Feb 2025 18:31:17 +0000
Error message when installing current version 2222
View Count: 463
| [2021-01-25 15:25:05] |
| User649641489846 - Posts: 17 |
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Have submitted the error log. Anti virus software also gave a warning. Maybe a false positive? Please see attached screenshot. Please review submitted log. Thanks https://www.sierrachart.com/Download.php?Folder=TicketingSystem&download=47374 |
| [2021-01-25 17:27:18] |
| John - SC Support - Posts: 38111 |
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There seems to be an issue with that file and Anti-Virus software lately. You will need to setup an exception for the file SierraChartStudies_64.dll. There is no virus in this file, it is a false positive. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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