Support Board
Date/Time: Sat, 22 Feb 2025 08:42:59 +0000
About disabling data feed and exchange
View Count: 1024
| [2021-01-25 15:18:13] |
| anson163599 - Posts: 5 |
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Hello, I am almost done with my trial and would like to clarify on one matter. I am using IQFEED. Please let me know if my understanding below is wrong. Assuming that I am just using the chart software without a feed... I can just pay for the Sierra Charts advanced package. This also means that I can cancel my recurring charges for the 2 items below: Exchange Data Feed: 250 Real-Time Symbols (1st Connection) Activated Exchange: U.S. Equities (NYSE, NASDAQ, AMEX, BATS) 1. Is this correct? 2. If I want a real-time data feed for a bitcoin exchange... would the first item be needed once again? How would I add a feed for a bitcoin exchange? Thank you Anson |
| [2021-01-25 17:22:08] |
| John - SC Support - Posts: 38116 |
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1. Yes, you are correct. You do not need the Sierra Chart Exchange Data Feed if you are not interested in Real-Time data, or if you have the data from another source. 2. We offer data for major Cryptocurrency exchanges as part of our packages. Refer to the information here: Cryptocurrency / Bitcoin Data and Trading Services For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-01-26 06:26:44] |
| anson163599 - Posts: 5 |
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Hi, Under the Recurring services listed... I have the following: Exchange Data Feed: 250 Real-Time Symbols (1st Connection) Activated Exchange: U.S. Equities (NYSE, NASDAQ, AMEX) 1. How do I edit/modify what I have subscribed to or wish to change? I can't seem to find a way to access these anymore? 2. In addition to above, where do I add the Cypto feeds? I can't seem to find the options or prices. Thanks Anson |
| [2021-01-26 12:50:20] |
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1. You can deactivate services here: https://www.sierrachart.com/UserControlPanel.php?page=ExchangeDataFeedFeatures 2. Refer to this page: Cryptocurrency / Bitcoin Data and Trading Services The Crypto Currency data feeds are already included. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-01-26 12:51:15
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| [2021-01-27 02:12:30] |
| anson163599 - Posts: 5 |
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Hi, Thank you for your help. I appreciate it! So just to clarify... since I now have IQFEED: 1. I no longer need NYSE/Nasdaq equities exchange feed so I can cancel this. (Activated Exchange: U.S. Equities (NYSE, NASDAQ, AMEX) 2. Exchange Data Feed: 250 Real-Time Symbols (1st Connection). - Do I still need this item for the Bitcoin feed? Or can I cancel this as well? Is crypto feed covered in the base Advanced package fee of 36 USD/month? Thank you! Anson |
| [2021-01-27 14:37:39] |
| John - SC Support - Posts: 38116 |
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1. If you are receiving the data from IQ Feed for these items, then you do not need to get this data from us, so you should cancel that exchange. 2. You should also cancel the Sierra Chart Exchange Data Feed, as you do not need this to receive Cryptocurrency data. The Crypto data is included with all Sierra Chart packages. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-01-27 17:34:45] |
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Why did you choose IQ Feed as compared to the Sierra Chart Exchange Data Feed? The Sierra Chart Exchange Data Feed has drastically superior historical data and much easier integration and lower cost.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-01-28 07:52:01
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