Support Board
Date/Time: Fri, 21 Feb 2025 18:27:47 +0000
NEED HELP FOR CONNECTING TO THE CQG WEBAPI FOR SYMBOL X.US.HSIX
View Count: 511
| [2021-01-22 12:08:21] |
| User296389 - Posts: 31 |
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Hi, Currently i am having difficulty connecting to the CQG WEBAPI for the X.US.HSIX ( Hang Seng Indexes [ Cash Market data ] ). The connection to the seem good. Please refer to attachment. I have also perform an update from the server under symbol settings function but to no avail. I have also rectified with the brokerage firm which is still unsolved. Appreciate if you can assist me for a resolution to this connection matter. Thank you and Best Regards |
Attachment Deleted. Private File |
| [2021-01-23 10:23:18] |
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You just need to open a chart for that symbol following the instructions here: Getting Started, Opening Charts and Basic Trading: Open A Chart If you do not receive market data this is not something we can help with. You really need to contact your broker to make sure the necessary CQG market data authorizations including historical data are enabled. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-01-25 09:27:20] |
| User296389 - Posts: 31 |
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Resolved. thank you.
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