Support Board
Date/Time: Fri, 29 Nov 2024 00:39:39 +0000
SC Data - All services (Not enabled on package)
View Count: 715
| [2021-01-18 15:10:56] |
| User740326 - Posts: 3 |
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Hello. I have Package 3 - FREE for AMP. The "SC Data - All Services" on my account not activated! Please activate for me! Thanks Tamas |
| [2021-01-18 16:37:40] |
| John - SC Support - Posts: 36350 |
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The "SC Data - All Services" should be available for you to select. Please try to select it and let us know what happens. It you continue to have trouble, please take a screenshot showing the message that it is not activated. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-01-18 19:57:15] |
| User740326 - Posts: 3 |
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Hello, I can select all data services but it shows not enabled. I can choose it but cannot connect to. I can load forex instrument and it downloads hystorical price but the last price doesn't change on the graph. Can you please enable for me the all data services? Thank you! Tamas |
| [2021-01-18 22:27:15] |
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AMP users do not have access to that service unless you are on the Advanced service package. You are using the Standard package currently through AMP. We see you have a TT trading account assigned to your Sierra Chart account so you need to follow the instructions here: https://www.sierrachart.com/index.php?page=doc/SierraChartOrderRoutingServiceWithData.php#SetupInstructions Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-01-18 22:29:00
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| [2023-03-16 03:54:58] |
| User213909 - Posts: 1 |
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I have logged in my sierra chart but can't connect and has no data
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| [2023-03-16 10:18:16] |
| Sierra_Chart Engineering - Posts: 17213 |
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Your account has been activated and the usage time extended if necessary. If Sierra Chart is running, it will automatically be activated within about three minutes. However, you may need to exit from the Sierra Chart charting and trading software by selecting "File >> Exit". And then open Sierra Chart through the icon on your desktop or through the desktop Start menu. After your Sierra Chart usage time ends you need to pay for additional usage time through "Help >> Add Usage Credit". Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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