Support Board
Date/Time: Thu, 20 Feb 2025 19:55:32 +0000
Order EU/USD
View Count: 462
| [2021-01-15 13:09:41] |
| User00111 - Posts: 111 |
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If I sept into the symbol 6EH21_FUT_CME and in Trade and current Quote Symbol: M6EH21_FUT_CME When I place the order it does not appear. How can I go about solving ? |
EU.png| [2021-01-18 04:20:07] |
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You need to use a different multiplier for the Trade and Current Quote symbol. Refer to: https://www.sierrachart.com/index.php?page=doc/SierraChartOrderRoutingServiceWithData.php#UsingTradeSymbol Your Sierra Chart account is also expired. Follow these instructions to add usage time to your Sierra Chart account: 1. Select "Help >> Add Usage Credit" on the Sierra Chart software menu. You can also go to this page in your browser: https://www.sierrachart.com/UserControlPanel.php?page=ServicesActivation Login with your Sierra Chart Account Name and Password. 2. Choose the particular Service Package that you want to automatically renew and press the "Update" button. 3. Add sufficient credit to your Services Balance using any of the available payment options: https://www.sierrachart.com/UserControlPanel.php?page=AddAccountCredit For further information, refer to: Sierra Chart Purchase and License Information: Renewing Access Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-01-18 09:22:12] |
| User518261 - Posts: 8 |
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My Sierra account is active via AMP (AC93149) However I haven't solved it, the problem may be my version 2218 __ A |
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