Support Board
Date/Time: Wed, 19 Feb 2025 00:36:46 +0000
Account Restricted
View Count: 561
| [2021-01-10 16:47:12] |
| User833871 - Posts: 1 |
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Hi, I signed up for the Sierra Charts free trial about two days ago, and my account has been restricted since. I reached out with a support ticket but thought I would reach out here. Is there any way that I could get my account unrestricted, and would I get the two days I missed added back to my free trial? Thank you for any help; I appreciate it. |
| [2021-01-10 20:08:46] |
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Your account has been activated and the usage time extended if necessary. If Sierra Chart is running, it will automatically be activated within about three minutes. However, you may need to exit from the Sierra Chart charting and trading software by selecting "File >> Exit". And then open Sierra Chart through the icon on your desktop or through the desktop Start menu. After your Sierra Chart usage time ends you need to pay for additional usage time through "Help >> Add Usage Credit". Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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