Support Board
Date/Time: Wed, 19 Feb 2025 01:03:14 +0000
Problem for HKFE data
View Count: 587
[2021-01-08 04:41:48] |
User553778 - Posts: 15 |
I'm so confuse which group of symbols of HKFE should be use, old or new one? No data shows for HSI futures and mini-HSI futures in symbols group "Futures - HKFE". But in the last month (Dec 2020), there had HSI futures in this group. Beside, today the Open and Low for HSF21 and HKF21 was showing wrong figures from Quoteboard (attached). How can I fix? |
[2021-01-08 07:14:50] |
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You need to consistently use the new symbol format. Select the Edit >> Translate Symbols to Current Service command to resolve this. Instructions: Edit Menu: Edit >> Translate Symbols To Current Service Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-01-08 07:15:15
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