Support Board
Date/Time: Wed, 19 Feb 2025 00:50:55 +0000
Trade Account Data and Order Entry' web portal
View Count: 543
| [2021-01-06 23:47:49] |
| Mercantile_Man - Posts: 17 |
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Hello, I can't seem to connect to Server 1 via the 'Trade Account Data and Order Entry' web portal, even though Server 1 is my primary in Sierra Chart. Could you please assist? Thank you |
| [2021-01-07 01:18:57] |
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We need to know what is shown after Connection Status >> Connected on the trading webpage. It should show false and some error text.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-01-07 01:19:01
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| [2021-01-07 01:44:04] |
| Mercantile_Man - Posts: 17 |
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Not to worry - it's working now. Thank you
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