Support Board
Date/Time: Wed, 19 Feb 2025 01:11:46 +0000
Trade quantities and saved configurations not correct when entering order through chart
View Count: 530
| [2021-01-06 19:09:50] |
| User451179 - Posts: 3 |
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I have the trade window with the DOM on the side of my chart, so I can choose the saved configuration and quantities easily. I like to enter my order through the chart directly (right click). However, I notice that by entering the order through the chart, the quantity and configuration does not follow what I choose on the trade window. For example, if I choose 4 lots on the trade window, it does not change to 4 lots if I hover my mouse over the chart, it would show some other quantities. Is this function not supported or is there some sort of glitch? Thank you in advance!
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| [2021-01-06 20:23:23] |
| John - SC Support - Posts: 38036 |
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Refer to the information here: Basic Trading and the Trade Window: Trade Window Settings Not Applying to Chart or Trading DOM For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-01-07 09:48:33] |
| User451179 - Posts: 3 |
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Thank you for the reply, I have now linked the trade window to my charts. However, there is a new issue. Since linking the trade window will change ALL the settings of the trade window, it is also changing the bar period type of my charts. For example, I am linking 2 charts (5mins and 15mins) to 1 trade window. However, since they are linked via trade window, I will get either 2 5mins charts, or 2 15mins. Is there a way to solve this? What I want is just the quantities and saved configuration to follow that of the trade window when I enter my order via the chart. |
| [2021-01-07 10:10:16] |
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You need to disable the linking option for the Bar Period and all of the charts that are using Trade Window linking. Make sure to use a link number which is different than the link number you are using for the Bar Period. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-01-07 10:22:26] |
| User451179 - Posts: 3 |
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Ok, thank you it has been resolved. My mistake was enabling the trade window option in the trade window settings link, so it automatically changed all the charts to have the same bar period as the trade window option, even though I did not have the bar period option enabled.
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