Support Board
Date/Time: Wed, 19 Feb 2025 01:14:07 +0000
Issue with Numbers Bars after update from 2120 to 2210
View Count: 609
| [2021-01-06 18:59:30] |
| Marc@SC - Posts: 13 |
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After update, the numbers in the footprint chart are only shown in decimal in one chart. Another chart works fine. What could that be?
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Attachment Deleted.  bug numbersbar.png / V - Attached On 2021-01-06 18:56:40 UTC - Size: 202.5 KB - 200 views |
| [2021-01-06 20:17:27] |
| John - SC Support - Posts: 38036 |
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Please attach a chartbook containing the chart that is not showing properly following these instructions: Support Board Posting Information: Providing Chartbook with Only a Single Chart For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-01-06 21:09:52] |
| Marc@SC - Posts: 13 |
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Here is the chartbook.
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Attachment Deleted.  issue_numbersbars_SC2210.Cht - Attached On 2021-01-06 21:08:48 UTC - Size: 5.2 KB - 224 views |
| [2021-01-06 21:22:40] |
| John - SC Support - Posts: 38036 |
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When we open that chart, everything is showing properly for us. You can see what it looks like in this screenshot: http://www.sierrachart.com/image.php?Image=1609967764444.png And you have other charts also for the ES that are showing the Numbers Bars properly? For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-01-06 21:40:04] |
| Marc@SC - Posts: 13 |
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That´s amazing. I added the second (correct) chart in the CB and see this screenshot: |
| issue_numbersbars_SC2210.Cht - Attached On 2021-01-06 21:34:41 UTC - Size: 16.09 KB - 320 views issue numbersbar2.png / V - Attached On 2021-01-06 21:35:17 UTC - Size: 164.42 KB - 200 views |
| [2021-01-06 22:01:57] |
| John - SC Support - Posts: 38036 |
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Honestly, we have no idea why this is happening. It's like there is a Volume multiplier of 0.1 being applied. And whenever we pull up the chart on our end, everything looks fine. The only thing we can suggest is to save the Studies as a Study Collection, then start a new Chart and apply the Study Collection and see what happens. Refer to the information here for Study Collections: Study Collections For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-01-06 22:20:10] |
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Make sure the Volume Value Format setting is set to 1 for the chart: Chart Settings: Volume Value Format (Chart >> Chart Settings >> Symbol >> Symbol Settings menu) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-01-06 22:20:21
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| [2021-01-07 07:31:14] |
| Marc@SC - Posts: 13 |
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Many thanks. Post # 7 was the right hint.
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