Support Board
Date/Time: Wed, 19 Feb 2025 00:23:55 +0000
Delayed Data feed
View Count: 649
| [2021-01-05 08:10:37] |
| User446958 - Posts: 1 |
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My quotes are 10minutes delayed
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| [2021-01-05 14:49:37] |
| John - SC Support - Posts: 38036 |
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Everything looks good for the setup of the Denali Exchange Data Feed. The first thing to check is make sure that the option File >> Data/Trade Service Settings >> Allow Support for Sierra Chart Data Feeds is Enabled. If not, then enable this, then disconnect and reconnect to the data feed and you should be fine. Otherwise, if this was already Enabled and you were still getting delayed data then we would need to see your Message Log for one symbol for which you are having an issue, by following these instructions: Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Open a chart for the symbol you have an issue with. Tell us that symbol of the chart. Disconnect from the data feed with "File >> Disconnect". Connect to the data feed with "File >> Connect to Data Feed". After the connection and after about 10 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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