Support Board
Date/Time: Tue, 18 Feb 2025 23:59:02 +0000
About the CQG data provider in the new year.
View Count: 763
| [2021-01-05 03:14:18] |
| 2garin - Posts: 184 |
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My situation: I live on the territory of the Russian Federation. The trading account was opened through the broker platform NinjaTrader brokers. Clearing is provided by Dorman Trading. The trading login (CQG) was provided by the broker. The data stream was requested from a single exchange (CME). Without making transactions (per month) I pay: a data flow fee of $15; a fee for connecting the CQG trading service to the SierraChart terminal of $10. On January 04, I opened the terminal, got an error loading historical data, and asked the broker for help. Waiting for the broker's help, I read the forum. In Data Feed Agreements, I signed two agreements (Uniform Subscriber Agreement, CME Non-Professional Certification) and requested Delayed Data. On January 05, I received a response from the broker: Access to historical data for the trading login has been added. At the moment, realtime and historical data are loaded into the terminal. Question in support: 1. The problem with loading historical data (CQG) is solved on the broker's side? 2. Do I need to declare a refusal from Delayed Data to exclude future problems (technical, legal, etc.) |
| [2021-01-05 03:21:11] |
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So you are just trading the CME Group of futures markets?
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-01-05 03:21:17
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| [2021-01-05 03:27:00] |
| 2garin - Posts: 184 |
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Yes. I need data from 6-8 futures contracts. All contracts are quoted by CME.
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| [2021-01-05 08:14:20] |
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1. The problem with loading historical data (CQG) is solved on the broker's side? We definitely do not think you are going to be happy at all with CQG historical data.We recommend having your trading account direct with Dorman, bypassing ninja trader, and then using the Sierra Chart Order Routing Service: Sierra Chart / Trading Technologies Futures Order Routing Service In combination with the Denali Exchange Data Feed: Denali Exchange Data Feed 2. Do I need to declare a refusal from Delayed Data to exclude future problems (technical, legal, etc.) There is nothing to be concerned with here.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-01-05 08:15:17
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