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Date/Time: Wed, 19 Feb 2025 00:23:03 +0000



charts keep pausing

View Count: 586

[2021-01-04 19:29:11]
User739935 - Posts: 37
In my message log I keep getting "Socket gracefully closed by remote side' Why is this happening?
[2021-01-04 19:39:53]
John - SC Support - Posts: 38036
If that is the only message, then that is normal. If you are getting other error messages, then we would need to see the entire Message Log.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2021-01-05 02:57:54]
Sierra Chart Engineering - Posts: 104368
Consider using the Denali Exchange Data Feed:
Denali Exchange Data Feed

If you are having trouble with your current data feed.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2021-01-05 02:58:13

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