Support Board
Date/Time: Wed, 19 Feb 2025 00:03:28 +0000
CQG Historical
View Count: 716
| [2021-01-04 17:16:06] |
| User689040 - Posts: 6 |
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Good morning, I am having difficulties downloading the historical data from CQG. Hoping to get some feedback. My broker has enabled CQG Historical data on my account. We have followed the steps provided in this link: Global Symbol Settings: Update Global Symbol Settings However, I cannot get intraday data (30 minute bars) before 12-13-2020. Is this normal? Daily bars work fine. Thanks, |
| [2021-01-04 17:40:04] |
| JohnR - User831573 - Posts: 310 |
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This may be why you are having issues. Things changed as of Jan 1 for historical data from "other" data suppliers. [Sticky] [Locked] - Jan 1, 2021 Changes to Historical Data: Interactive Brokers, CQG Jan 1, 2021 Changes to Historical Data: Interactive Brokers, CQG It is necessary to update to version to 2204 or higher, sometime before this date to be able to use CQG historical data. There have been important changes and improvements to properly support the CQG data. Instructions: Software Download: Fast Update JohnR |
| [2021-01-04 17:49:27] |
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Regarding post #1, Your Sierra Chart account which you have logged into this Support Board with is expired. So we know what Sierra Chart account you are using, go to Help >> Support Board from within the Sierra Chart desktop program and then post in this thread telling us this is done. We also recommend you use the Denali Exchange Data Feed rather than CQG historical data. And we do not provide support for CQG historical data. Refer to: Jan 1, 2021 Changes to Historical Data: Interactive Brokers, CQG | Post: 242248 And refer to: Jan 1, 2021 Changes to Historical Data: Interactive Brokers, CQG Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-01-04 18:07:46] |
| User162589 - Posts: 2 |
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This should be done. Thanks!
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| [2021-01-04 18:11:32] |
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Ok thank you. We can see your Sierra Chart is up-to-date and you are using CQG. We also recommend you use the Denali Exchange Data Feed rather than CQG historical data. And we do not provide support for CQG historical data. Refer to: Jan 1, 2021 Changes to Historical Data: Interactive Brokers, CQG | Post: 242248 And refer to: Jan 1, 2021 Changes to Historical Data: Interactive Brokers, CQG Let us know if you need help setting up the Denali Exchange Data Feed. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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