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Date/Time: Wed, 19 Feb 2025 00:11:37 +0000



Upgrade Account

View Count: 499

[2021-01-04 17:06:26]
User962825 - Posts: 4
Hi There,

I hope that i understand your support policy well, if not i apoligize.

I’ve upgrade my account from demo to advanched and made a payment for 1 year.

But when i would use the TPO study, i recieved the message that the study is not available for my account.
Could somebody please help me and explain me what i do wrong.

Regards,


Ronald Dibbets
[2021-01-04 18:10:15]
Sierra Chart Engineering - Posts: 104368
We want you to follow the instructions here to force a login to Sierra Chart:
Sierra Chart - Software Login Instructions: Forced Login

And make sure you are logged into Sierra Chart with the same username you have logged into this Support Board with.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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