Login Page - Create Account

Support Board


Date/Time: Wed, 19 Feb 2025 00:05:53 +0000



Daily OHLC stopped working

View Count: 548

[2021-01-04 14:06:40]
User645832 - Posts: 99
The indicator stopped printing on the charts, I assume it has to with the change in year to 2021.
Any fix?

Thanks
[2021-01-04 15:06:15]
John - SC Support - Posts: 38036
We are not seeing any issue with the Daily OHLC study, and there is no reason why the change in year would have any impact on the study. Please attach your Chartbook with the chart(s) you need for that study for us to take a look following these instructions:
Support Board Posting Information: Providing Chartbook with Only a Single Chart
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2021-01-04 15:59:21]
User645832 - Posts: 99
attached
attachmentES two TF.Cht - Attached On 2021-01-04 15:58:55 UTC - Size: 9.87 KB - 309 views
[2021-01-04 18:31:11]
John - SC Support - Posts: 38036
The problem is related to January 1, but not because it is a new year, just because there was no trading on that day, therefore it is not able to compute the Daily OHLC.

To solve the problem, exclude 2021-1-1 from the chart using this setting:
Chart Settings: Set Dates To Exclude (Button) (Chart >> Chart Settings >> Chart Data >> Chart Data menu)
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2021-01-04 18:41:51]
User645832 - Posts: 99
that solved it

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account