Support Board
Date/Time: Wed, 19 Feb 2025 00:22:55 +0000
AMP Futures data more than 30 days
View Count: 1237
| [2021-01-04 06:00:40] |
| User425160 - Posts: 15 |
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Hello I am currently using AMP futures CQG + Sierra Chart package 3 setup, but it only shows up to 30 day of tick data. I need at least a year of data. How can I do this? |
| [2021-01-04 07:47:30] |
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We are no longer as of December 28, 2020 providing the Sierra Chart provided historical data service for CQG or Interactive Brokers users. For more information, refer to this Support Board thread: Jan 1, 2021 Changes to Historical Data: Interactive Brokers, CQG Also refer to this post for steps that you need to do now: Jan 1, 2021 Changes to Historical Data: Interactive Brokers, CQG | Post: 245144 The solution to this problem is to use the Denali Exchange Data Feed for CME and EUREX data. Step-by-step instructions are here: Denali Exchange Data Feed: *Setup Instructions: CME/CBOT/NYMEX/COMEX Exchanges* The first calendar month of this data feed is free. Let us know if you need help with the set up and we will help you through all of the steps. In the case of CQG you will then need to contact your broker and cancel CME and EUREX exchange fees through your CQG account so you do not pay exchange fees twice. You definitively do not have to pay any market data exchange fees through your brokerage account to CQG. This is not required. For other exchanges (ICE, HKFE) you need to use the Sierra Chart Exchange Data Feed: Sierra Chart Exchange Data Feed As an alternative to CQG, we recommend using the Sierra Chart Order Routing Service: Sierra Chart / Trading Technologies Futures Order Routing Service In regards to using CQG provided historical data, we definitely do not recommend using that. It has an additional cost of 25 USD per month. The data delivery is slow and inefficient and causes Sierra Chart to freeze during the processing of it. Only 5 days of tick data is supported from CQG. And only current futures contracts are provided. Whereas with Sierra Chart provided data feeds, you will have access to 10+ years of reliable high-speed delivered tick by tick data. Once again we do not advise using CQG historical data and it will not work well with Sierra Chart. And we also provide no technical help or support for any CQG provided historical data or real-time data. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-01-04 08:05:51] |
| User425160 - Posts: 15 |
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I am little confused about this. I need historical data so I guess I will have to go with Denali. My question is that I am just using charting (tick data) from Denali and do execution through AMP + CQG? So charting is connected to Denali and my dom where I execute trade it will be connected to CQG? |
| [2021-01-04 08:33:29] |
| User425160 - Posts: 15 |
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Okay I did some research on my own and it looks like I am using Denali data for chart and DOM (Market Depth), but doing execution through TT. Please correct me if I am wrong. Does TT have server side bracket order (Server side OCO)? |
| [2021-01-04 08:42:34] |
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Okay I did some research on my own and it looks like I am using Denali data for chart and DOM (Market Depth), but doing execution through TT. Please correct me if I am wrong. This is not what we see unless you have another Sierra Chart account that we are not aware of.My question is that I am just using charting (tick data) from Denali and do execution through AMP + CQG? So charting is connected to Denali and my dom where I execute trade it will be connected to CQG? Does TT have server side bracket order (Server side OCO)?
Yes this is correct when using the Sierra Chart Order Routing Service:https://www.sierrachart.com/index.php?page=doc/SierraChartOrderRoutingServiceWithData.php#Included Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-01-04 08:51:46] |
| User425160 - Posts: 15 |
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Oh I just requested from AMP side to use Denali + TT with Sierra chart should be changed during business hour. Thanks for your help |
| [2021-01-04 16:21:02] |
| User425160 - Posts: 15 |
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Account Notes/Actions Required: The Data Feed is not enabled on the account. Could you check the status of my account? I am trying to activate Denali data feed. I choose AMP to charge me to their platform. Option 1 https://support.ampglobal.com/hc/en-us/articles/360042515233 Or should I just pay directly to you guys? Currently I am just getting delayed chart and dom Date Time Of Last Edit: 2021-01-04 16:56:25
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| [2021-01-04 18:15:35] |
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AMP did not complete the setup of the Denali data feed for you. It really is best if you pay for the data feed yourself so you will be in complete control of it and we can help you as needed. However for now contact AMP, let them know to complete the setup of the Denali data feed for you. Since they already started this set up. If you later want to pay for it yourself, then the first thing to do is to tell AMP you do not want the Denali data feed so they will not bill you. When that is done let us know and then we can help you activate the Denali data feed yourself. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-01-04 18:16:19
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