Login Page - Create Account

Support Board


Date/Time: Thu, 13 Feb 2025 23:08:27 +0000



sc not responding

View Count: 427

[2021-01-04 03:06:12]
User476002 - Posts: 28
I've been having an issue with the "chart" menu, when I click on the menu heading my computer freezes and if wait about 10-15 minutes it clears up. I also have a similar issue upon startup of sierra chart, where the title bar says "not responding" for a few minutes and then clears up. This is only happening on my laptop, but does not happen with my desktop. Both computers running newest version of SC. One difference is the laptop has a AMD processor, and the laptop is newer and higher performance.
[2021-01-04 03:41:38]
Sierra Chart Engineering - Posts: 104368
Refer to:
High CPU Usage | Inactive User Interface | Poor Performance | Long Time to Load Chart Data | Charts Reloading Often
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account