Support Board
Date/Time: Thu, 13 Feb 2025 23:10:38 +0000
Unable to activate CME denali service
View Count: 469
| [2021-01-04 02:41:16] |
| User495042 - Posts: 2 |
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Hello Seirra chart I have started my career trading futures and want to get setup on this platform. I wanted to activate the denali exchange cme without trading account to see how is the real time data like. I get a message say 'This service is not enabled on this account'. How i fix this? Thanks you |
| [2021-01-04 03:12:09] |
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We need to activate the data feed for you. The cost is 22.77 USD. And then there is the cost of the professional exchange fee: https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed So you need to add enough funds on your account for that: https://www.sierrachart.com/UserControlPanel.php?page=AddAccountCredit Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-01-04 12:47:13] |
| User495042 - Posts: 2 |
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Oh i understand now. Thank you |
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