Support Board
Date/Time: Thu, 13 Feb 2025 23:20:09 +0000
Problem connectin with Lmax Account
View Count: 441
| [2021-01-02 16:46:15] |
| Fabio - Posts: 118 |
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Hi there, I bought a new pc and installed sierra from scratch. I now try to log in into my Lmax account (using the LMAX Live trading - DTC). I can see the platform is connected to the server through the green box, however when I try to load up charts (any chart) they just won't load up. The green box of download completion appears however nothing comes up. Can you please help me? Thanks, F |
| [2021-01-02 23:03:39] |
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We apologize for this issue. This is now resolved. Reconnect to the data feed: File Menu: Procedure to Reconnect to the Data and Trade Servers And in the case of Historical Daily charts update them with Edit >> Download Data for All Historical Charts. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-01-02 23:03:48
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