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Date/Time: Thu, 13 Feb 2025 22:53:57 +0000



Download issue on Parallels/Mac

View Count: 1097

[2021-01-02 16:07:03]
YoannR - Posts: 1
Hi,

I have a Mac and would like Sierra Chart on there, so I downloaded Parallels, as advised on Sierra's website, but an error keeps popping up which prevents the installation.

It says "Error saving downloaded files to system. Stopping installation. Check logs."

And in the log it keeps repeating, after every action, "Failed to open the file: \\Mac\Home\Downloads etc"

I've sent the log to support.

Many thanks,

Yoann
[2021-01-02 23:53:48]
Sierra Chart Engineering - Posts: 104368
In this case use the zip installer:
Software Download: Sierra Chart Zip Installer
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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