Support Board
Date/Time: Thu, 13 Feb 2025 23:20:54 +0000
Data Feed
View Count: 670
| [2020-12-31 23:44:27] |
| User516938 - Posts: 3 |
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Hi, I'm new to SC, running the trial and having trouble getting the delayed data to update in a chart I'm using. When I download the data everything updates fine but it doesn't seem that I'm getting consistently updated data without re-downloading each time. Can you help? |
| [2021-01-01 00:02:04] |
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Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Reconnect to the data feed: File Menu: Procedure to Reconnect to the Data and Trade Servers After about 30 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-01-01 00:09:34] |
| User516938 - Posts: 3 |
|
Software version: 2214 64-bit | 2020-12-31 19:05:55.436 Primary Thread ID: 1604 | 2020-12-31 19:05:55.436 Usage end date: 2021-01-14 | 2020-12-31 19:05:55.436 Enabled for: Advanced Features 2. | 2020-12-31 19:05:55.436 Enabled for: Sierra Chart Historical Data Service. | 2020-12-31 19:05:55.436 Enabled for: Delayed Denali Real-Time Exchange Data Feed. | 2020-12-31 19:05:55.436 Allow Support for Sierra Chart Data Feeds is enabled. | 2020-12-31 19:05:55.436 Current selected Data/Trading service: SC Data - All Services | 2020-12-31 19:05:55.436 Custom symbol settings values: enabled | 2020-12-31 19:05:55.436 Chart Update Interval: 500 | 2020-12-31 19:05:55.436 Intraday Data Storage Time Unit: 1 | 2020-12-31 19:05:55.436 Time Zone: -05:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2020-12-31 19:05:55.436 2021-01-01 00:05:55 Local computer time in UTC | 2020-12-31 19:05:55.436 2020-12-31 19:05:55 Local computer time in SC Time Zone | 2020-12-31 19:05:55.436 2020-12-31 19:34:12 Server time in UTC | 2020-12-31 19:05:55.436 Local computer UTC time and Server UTC time difference: 3 seconds. | 2020-12-31 19:05:55.436 Program path: C:\SierraChart2214\ | 2020-12-31 19:05:55.436 Data Files path: C:\SierraChart2214\Data\ | 2020-12-31 19:05:55.436 OS Version Number: 10.0 | 2020-12-31 19:05:55.437 Locale Setting: C | 2020-12-31 19:05:55.437 DLLs: UserContributedStudies_64.dll | 2020-12-31 19:05:55.437 Allowed protected custom studies: | 2020-12-31 19:05:55.437 File >> Disconnect selected. | 2020-12-31 19:07:26.729 SC DTC Data with Market Depth | Waiting for socket receive thread to end | 2020-12-31 19:07:26.766 DTC Client socket (2) | CloseSocket call. | 2020-12-31 19:07:26.767 DTC Client socket (2) | 0 bytes remaining in receive buffer when socket closed. | 2020-12-31 19:07:26.767 SC DTC Data with Market Depth | Disconnected from the server. | 2020-12-31 19:07:26.767 SC DTC Delayed Exchange Data | Waiting for socket receive thread to end | 2020-12-31 19:07:26.767 DTC Client socket (2) | Shutdown started. Waiting for graceful close. | 2020-12-31 19:07:26.767 DTC Client socket (1) | CloseSocket call. | 2020-12-31 19:07:26.767 DTC Client socket (1) | 0 bytes remaining in receive buffer when socket closed. | 2020-12-31 19:07:26.767 DTC Client socket (1) | Shutdown started. Waiting for graceful close. | 2020-12-31 19:07:26.767 SC DTC Delayed Exchange Data | Disconnected from the server. | 2020-12-31 19:07:26.767 SC Data - All Services | Disconnected. | 2020-12-31 19:07:26.767 DTC Client socket (2) | Socket gracefully closed by remote side. | 2020-12-31 19:07:26.825 DTC Client socket (2) | Closed. | 2020-12-31 19:07:26.826 DTC Client socket (1) | Socket gracefully closed by remote side. | 2020-12-31 19:07:26.826 DTC Client socket (1) | Closed. | 2020-12-31 19:07:26.826 SC Data - All Services | Connected to server complete. | 2020-12-31 19:07:35.018 Triggering next historical data download in queue. | 2020-12-31 19:07:35.018 Triggering next historical data download in queue. | 2020-12-31 19:07:35.018 Triggering next historical data download in queue. | 2020-12-31 19:07:35.018 Triggering next historical data download in queue. | 2020-12-31 19:07:35.018 Mapping ESU19-CME to ESU19. Service code: cme | 2020-12-31 19:07:35.245 SC DTC Delayed Exchange Data | Starting real-time market data updates for: ESU19-CME (ESU19). ID: 1 Service code: cme | 2020-12-31 19:07:35.245 SC DTC Delayed Exchange Data | Connecting to the server ds13.sierracharts.com. Port 10043 | 2020-12-31 19:07:35.245 SC DTC Delayed Exchange Data | Requesting security definition data for: ESU19-CME (ESU19). ID: 1 | 2020-12-31 19:07:35.245 Added historical Intraday data request for ESU19-CME to the queue. | 2020-12-31 19:07:35.245 Intraday data recording state for symbol ESU19-CME is set to download 'Pending'. | 2020-12-31 19:07:35.245 Triggering next historical data download in queue. | 2020-12-31 19:07:35.245 DTC Client socket (1) | Creating socket. | 2020-12-31 19:07:35.247 DTC Client socket (1) | New receive buffer size: 5242880 | 2020-12-31 19:07:35.247 DTC Client socket (1) | Connecting to IP: 64.38.174.178. | 2020-12-31 19:07:35.247 Delaying start of download for ESU19-CME | 2020-12-31 19:07:35.257 SC DTC Data with Market Depth | Starting real-time market data updates for: UDVR-NYSE. ID: 2 Service code: statscalc | 2020-12-31 19:07:35.275 SC DTC Data with Market Depth | Connecting to the server ds12.sierracharts.com. Port 443 | 2020-12-31 19:07:35.275 DTC Client socket (2) | Creating socket. | 2020-12-31 19:07:35.276 SC DTC Data with Market Depth | Requesting security definition data for: UDVR-NYSE. ID: 2 | 2020-12-31 19:07:35.276 DTC Client socket (2) | New receive buffer size: 5242880 | 2020-12-31 19:07:35.276 Added historical Intraday data request for UDVR-NYSE to the queue. | 2020-12-31 19:07:35.276 DTC Client socket (2) | Connecting to IP: 204.15.197.14. | 2020-12-31 19:07:35.276 Intraday data recording state for symbol UDVR-NYSE is set to download 'Pending'. | 2020-12-31 19:07:35.276 Triggering next historical data download in queue. | 2020-12-31 19:07:35.276 SC DTC Data with Market Depth | Starting real-time market data updates for: TICK-NYSE_NASDAQ_NYSEMKT. ID: 3 Service code: statscalc | 2020-12-31 19:07:35.280 SC DTC Data with Market Depth | Requesting security definition data for: TICK-NYSE_NASDAQ_NYSEMKT. ID: 3 | 2020-12-31 19:07:35.280 Added historical Intraday data request for TICK-NYSE_NASDAQ_NYSEMKT to the queue. | 2020-12-31 19:07:35.280 Intraday data recording state for symbol TICK-NYSE_NASDAQ_NYSEMKT is set to download 'Pending'. | 2020-12-31 19:07:35.280 Triggering next historical data download in queue. | 2020-12-31 19:07:35.280 SC DTC Data with Market Depth | Starting real-time market data updates for: ADR-NYSE. ID: 4 Service code: statscalc | 2020-12-31 19:07:35.287 SC DTC Data with Market Depth | Requesting security definition data for: ADR-NYSE. ID: 4 | 2020-12-31 19:07:35.287 Added historical Intraday data request for ADR-NYSE to the queue. | 2020-12-31 19:07:35.287 Intraday data recording state for symbol ADR-NYSE is set to download 'Pending'. | 2020-12-31 19:07:35.287 Triggering next historical data download in queue. | 2020-12-31 19:07:35.287 SC Data - All Services | Starting real-time market data updates for: TSLA. ID: 5 Service code: equities.us | 2020-12-31 19:07:35.313 SC Data - All Services | Subscribing to streaming market data in the service client is not supported. Symbol: TSLA | 2020-12-31 19:07:35.313 SC Data - All Services | Requesting security definition data for: TSLA. ID: 5 | 2020-12-31 19:07:35.313 Added historical Intraday data request for TSLA to the queue. | 2020-12-31 19:07:35.313 Intraday data recording state for symbol TSLA is set to download 'Pending'. | 2020-12-31 19:07:35.313 Triggering next historical data download in queue. | 2020-12-31 19:07:35.313 SC DTC Delayed Exchange Data | Network connection to server complete. | 2020-12-31 19:07:35.355 SC DTC Delayed Exchange Data | Starting socket receive thread. | 2020-12-31 19:07:35.355 SC DTC Delayed Exchange Data | Sending encoding request to server: Binary VLS. Compression: standard | 2020-12-31 19:07:35.356 SC DTC Data with Market Depth | Network connection to server complete. | 2020-12-31 19:07:35.356 SC DTC Data with Market Depth | Starting socket receive thread. | 2020-12-31 19:07:35.356 SC DTC Data with Market Depth | Sending encoding request to server: Binary VLS. Compression: standard | 2020-12-31 19:07:35.357 SC DTC Data with Market Depth | Setting DTC encoding to Binary VLS | 2020-12-31 19:07:35.433 SC DTC Data with Market Depth | Sending logon request message. | 2020-12-31 19:07:35.433 SC DTC Delayed Exchange Data | Setting DTC encoding to Binary VLS | 2020-12-31 19:07:35.461 SC DTC Delayed Exchange Data | Sending logon request message. | 2020-12-31 19:07:35.461 SC DTC Data with Market Depth | Received logon response. | 2020-12-31 19:07:36.642 SC DTC Data with Market Depth | Server Name: SC Realtime Server. | 2020-12-31 19:07:36.642 SC DTC Data with Market Depth | Server protocol version: 8. Client protocol version: 8 | 2020-12-31 19:07:36.642 SC DTC Data with Market Depth | Successfully connected. | 2020-12-31 19:07:36.642 SC DTC Data with Market Depth | Trading is not supported. | 2020-12-31 19:07:36.642 SC DTC Data with Market Depth | Restarting real-time data updates for symbol: ADR-NYSE | 2020-12-31 19:07:36.642 SC DTC Data with Market Depth | Restarting real-time data updates for symbol: TICK-NYSE_NASDAQ_NYSEMKT | 2020-12-31 19:07:36.642 SC DTC Data with Market Depth | Restarting real-time data updates for symbol: UDVR-NYSE | 2020-12-31 19:07:36.642 SC DTC Delayed Exchange Data | Received logon response. | 2020-12-31 19:07:36.648 SC DTC Delayed Exchange Data | Server Name: SC Realtime Server. | 2020-12-31 19:07:36.649 SC DTC Delayed Exchange Data | Server protocol version: 8. Client protocol version: 8 | 2020-12-31 19:07:36.649 SC DTC Delayed Exchange Data | Successfully connected. | 2020-12-31 19:07:36.649 SC DTC Delayed Exchange Data | Trading is not supported. | 2020-12-31 19:07:36.649 SC DTC Delayed Exchange Data | Restarting real-time data updates for symbol: ESU19-CME -> ESU19 | 2020-12-31 19:07:36.649 SC DTC Data with Market Depth | Received security definition for symbol ADR-NYSE | 2020-12-31 19:07:37.257 SC DTC Data with Market Depth | Received security definition for symbol TICK-NYSE_NASDAQ_NYSEMKT | 2020-12-31 19:07:37.257 SC DTC Data with Market Depth | Received security definition for symbol UDVR-NYSE | 2020-12-31 19:07:37.257 SC DTC Delayed Exchange Data | Real-time data for symbol ESU19-CME is currently unavailable. | 2020-12-31 19:07:37.257 SC DTC Delayed Exchange Data | Received security definition for symbol ESU19-CME | 2020-12-31 19:07:37.257 HD Request # 65 | Downloading Intraday chart data for ESU19-CME to the file ESU19-CME.scid. Service: cme | 2020-12-31 19:07:42.323 HD Request # 65 | Download start date-time: 2019-09-20 09:29:59.000000. File last date-time: 2019-09-20 09:29:59.000000 | 2020-12-31 19:07:42.324 HD Request # 65 | Using server: ds21.sierracharts.com port 10149 | 2020-12-31 19:07:42.324 Socket (3) | Creating socket. | 2020-12-31 19:07:42.325 Socket (3) | New receive buffer size: 5242880 | 2020-12-31 19:07:42.325 Socket (3) | Connecting to IP: 216.1.90.129. | 2020-12-31 19:07:42.325 HD Request # 65 | Setting DTC encoding to Binary VLS | 2020-12-31 19:07:42.445 HD Request # 65 | Sending historical data logon request message. | 2020-12-31 19:07:42.446 HD Request # 65 | Requesting Intraday data. Start date-time: 2019-09-20 09:29:59. Record interval: 1. Symbol: ESU19 | 2020-12-31 19:07:43.094 HD Request # 65 | Decompressing data. | 2020-12-31 19:07:44.323 HD Request # 65 | Receiving Intraday data for ESU19-CME starting at 2019-09-20 09:29:59.000000 | 2020-12-31 19:07:44.324 Socket (3) | CloseSocket call. | 2020-12-31 19:07:44.324 Socket (3) | 0 bytes remaining in receive buffer when socket closed. | 2020-12-31 19:07:44.325 Historical data download thread signaled to stop. | 2020-12-31 19:07:44.325 Socket (3) | Shutdown started. Waiting for graceful close. | 2020-12-31 19:07:44.325 HD Request # 65 | Timestamp of first Intraday data file record written: 2019-09-20 09:29:59.000000 | 2020-12-31 19:07:44.325 HD Request # 65 | Received 1 record from 2019-09-20 09:29:59.000000 to 2019-09-20 09:29:59.000000 (0.0 seconds) and wrote 1 record for ESU19-CME | 2020-12-31 19:07:44.325 HD Request # 65 | Add time&sales data | Remembered last file record date-time: 2019-09-20 13:29:59.000000 | 2020-12-31 19:07:44.333 HD Request # 65 | Completion time: 2s | 2020-12-31 19:07:44.333 HD Request # 65 | Intraday data download complete for ESU19-CME. Unique request ID: 77 | 2020-12-31 19:07:44.333 Removing historical data download ID 77. | 2020-12-31 19:07:44.333 Real-time Intraday chart data file updates started for ESU19-CME | 2020-12-31 19:07:44.333 Opened cached Intraday file: C:\SierraChart2214\Data\ESU19-CME.scid. Thread ID: 1604 | 2020-12-31 19:07:44.334 Intraday chart data file opened for ESU19-CME | 2020-12-31 19:07:44.334 HD Request # 65 | Enabling Intraday chart updating for symbol. | 2020-12-31 19:07:44.334 Triggering next historical data download in queue. | 2020-12-31 19:07:44.334 HD Request # 66 | Downloading Intraday chart data for UDVR-NYSE to the file UDVR-NYSE.scid. Service: statscalc | 2020-12-31 19:07:44.334 HD Request # 66 | Download start date-time: 2020-12-31 19:07:28.000000. File last date-time: 2020-12-31 19:07:28.000000 | 2020-12-31 19:07:44.334 HD Request # 66 | Using server: ds4.sierracharts.com port 10150 | 2020-12-31 19:07:44.334 Socket (4) | Creating socket. | 2020-12-31 19:07:44.335 Socket (4) | New receive buffer size: 5242880 | 2020-12-31 19:07:44.335 Socket (4) | Connecting to IP: 192.81.56.146. | 2020-12-31 19:07:44.335 Socket (3) | Socket gracefully closed by remote side. | 2020-12-31 19:07:44.382 Socket (3) | Closed. | 2020-12-31 19:07:44.382 HD Request # 66 | Setting DTC encoding to Binary VLS | 2020-12-31 19:07:44.460 HD Request # 66 | Sending historical data logon request message. | 2020-12-31 19:07:44.460 HD Request # 66 | Requesting Intraday data. Start date-time: 2020-12-31 19:07:28. Record interval: 1. Symbol: UDVR-NYSE | 2020-12-31 19:07:45.244 HD Request # 66 | Decompressing data. | 2020-12-31 19:07:45.307 HD Request # 66 | Receiving Intraday data for UDVR-NYSE starting at 2020-12-31 19:07:28.000000 | 2020-12-31 19:07:45.308 Socket (4) | CloseSocket call. | 2020-12-31 19:07:45.308 Socket (4) | 0 bytes remaining in receive buffer when socket closed. | 2020-12-31 19:07:45.308 Socket (4) | Shutdown started. Waiting for graceful close. | 2020-12-31 19:07:45.308 Historical data download thread signaled to stop. | 2020-12-31 19:07:45.308 HD Request # 66 | Timestamp of first Intraday data file record written: 2020-12-31 19:07:28.000000 | 2020-12-31 19:07:45.308 HD Request # 66 | Received 19 records from 2020-12-31 19:07:28.000000 to 2020-12-31 19:07:46.000000 (18.0 seconds) and wrote 19 records for UDVR-NYSE | 2020-12-31 19:07:45.309 HD Request # 66 | Add time&sales data | Remembered last file record date-time: 2021-01-01 00:07:46.000000 | 2020-12-31 19:07:45.314 Added 1 Time and Sales records to Intraday data file for UDVR-NYSE after download. | 2020-12-31 19:07:45.314 HD Request # 66 | Completion time: 1s | 2020-12-31 19:07:45.318 HD Request # 66 | Intraday data download complete for UDVR-NYSE. Unique request ID: 78 | 2020-12-31 19:07:45.318 Removing historical data download ID 78. | 2020-12-31 19:07:45.318 Real-time Intraday chart data file updates started for UDVR-NYSE | 2020-12-31 19:07:45.318 Opened cached Intraday file: C:\SierraChart2214\Data\UDVR-NYSE.scid. Thread ID: 1604 | 2020-12-31 19:07:45.318 Intraday chart data file opened for UDVR-NYSE | 2020-12-31 19:07:45.318 HD Request # 66 | Enabling Intraday chart updating for symbol. | 2020-12-31 19:07:45.318 Triggering next historical data download in queue. | 2020-12-31 19:07:45.318 HD Request # 67 | Downloading Intraday chart data for TICK-NYSE_NASDAQ_NYSEMKT to the file TICK-NYSE_NASDAQ_NYSEMKT.scid. Service: statscalc | 2020-12-31 19:07:45.319 HD Request # 67 | Download start date-time: 2020-12-31 19:07:28.000000. File last date-time: 2020-12-31 19:07:28.000000 | 2020-12-31 19:07:45.319 HD Request # 67 | Using server: ds12.sierracharts.com port 10149 | 2020-12-31 19:07:45.319 Socket (3) | Creating socket. | 2020-12-31 19:07:45.319 Socket (3) | New receive buffer size: 5242880 | 2020-12-31 19:07:45.319 Socket (3) | Connecting to IP: 204.15.197.14. | 2020-12-31 19:07:45.319 Socket (4) | Socket gracefully closed by remote side. | 2020-12-31 19:07:45.367 Socket (4) | Closed. | 2020-12-31 19:07:45.367 HD Request # 67 | Setting DTC encoding to Binary VLS | 2020-12-31 19:07:45.456 HD Request # 67 | Sending historical data logon request message. | 2020-12-31 19:07:45.456 HD Request # 67 | Requesting Intraday data. Start date-time: 2020-12-31 19:07:28. Record interval: 1. Symbol: TICK-NYSE_NASDAQ_NYSEMKT | 2020-12-31 19:07:46.166 HD Request # 67 | Decompressing data. | 2020-12-31 19:07:46.228 HD Request # 67 | Receiving Intraday data for TICK-NYSE_NASDAQ_NYSEMKT starting at 2020-12-31 19:07:29.000000 | 2020-12-31 19:07:46.228 Socket (3) | CloseSocket call. | 2020-12-31 19:07:46.229 Socket (3) | 0 bytes remaining in receive buffer when socket closed. | 2020-12-31 19:07:46.229 Socket (3) | Shutdown started. Waiting for graceful close. | 2020-12-31 19:07:46.229 Historical data download thread signaled to stop. | 2020-12-31 19:07:46.229 HD Request # 67 | Timestamp of first Intraday data file record written: 2020-12-31 19:07:29.000000 | 2020-12-31 19:07:46.229 HD Request # 67 | Received 18 records from 2020-12-31 19:07:29.000000 to 2020-12-31 19:07:46.000000 (17.0 seconds) and wrote 18 records for TICK-NYSE_NASDAQ_NYSEMKT | 2020-12-31 19:07:46.229 HD Request # 67 | Add time&sales data | Remembered last file record date-time: 2021-01-01 00:07:46.000000 | 2020-12-31 19:07:46.235 Added 1 Time and Sales records to Intraday data file for TICK-NYSE_NASDAQ_NYSEMKT after download. | 2020-12-31 19:07:46.235 HD Request # 67 | Completion time: 1s | 2020-12-31 19:07:46.238 HD Request # 67 | Intraday data download complete for TICK-NYSE_NASDAQ_NYSEMKT. Unique request ID: 79 | 2020-12-31 19:07:46.238 Removing historical data download ID 79. | 2020-12-31 19:07:46.238 Real-time Intraday chart data file updates started for TICK-NYSE_NASDAQ_NYSEMKT | 2020-12-31 19:07:46.238 Opened cached Intraday file: C:\SierraChart2214\Data\TICK-NYSE_NASDAQ_NYSEMKT.scid. Thread ID: 1604 | 2020-12-31 19:07:46.239 Intraday chart data file opened for TICK-NYSE_NASDAQ_NYSEMKT | 2020-12-31 19:07:46.239 HD Request # 67 | Enabling Intraday chart updating for symbol. | 2020-12-31 19:07:46.239 Triggering next historical data download in queue. | 2020-12-31 19:07:46.239 HD Request # 68 | Downloading Intraday chart data for ADR-NYSE to the file ADR-NYSE.scid. Service: statscalc | 2020-12-31 19:07:46.239 HD Request # 68 | Download start date-time: 2020-12-31 19:07:28.000000. File last date-time: 2020-12-31 19:07:28.000000 | 2020-12-31 19:07:46.239 HD Request # 68 | Using server: ds4.sierracharts.com port 10150 | 2020-12-31 19:07:46.239 Socket (4) | Creating socket. | 2020-12-31 19:07:46.239 Socket (4) | New receive buffer size: 5242880 | 2020-12-31 19:07:46.239 Socket (4) | Connecting to IP: 192.81.56.146. | 2020-12-31 19:07:46.239 Socket (3) | Socket gracefully closed by remote side. | 2020-12-31 19:07:46.289 Socket (3) | Closed. | 2020-12-31 19:07:46.289 HD Request # 68 | Setting DTC encoding to Binary VLS | 2020-12-31 19:07:46.363 HD Request # 68 | Sending historical data logon request message. | 2020-12-31 19:07:46.363 HD Request # 68 | Requesting Intraday data. Start date-time: 2020-12-31 19:07:28. Record interval: 1. Symbol: ADR-NYSE | 2020-12-31 19:07:46.419 HD Request # 68 | Decompressing data. | 2020-12-31 19:07:46.480 HD Request # 68 | Receiving Intraday data for ADR-NYSE starting at 2020-12-31 19:07:28.000000 | 2020-12-31 19:07:46.481 Socket (4) | CloseSocket call. | 2020-12-31 19:07:46.481 Socket (4) | 0 bytes remaining in receive buffer when socket closed. | 2020-12-31 19:07:46.481 Historical data download thread signaled to stop. | 2020-12-31 19:07:46.481 Socket (4) | Shutdown started. Waiting for graceful close. | 2020-12-31 19:07:46.481 HD Request # 68 | Timestamp of first Intraday data file record written: 2020-12-31 19:07:28.000000 | 2020-12-31 19:07:46.481 HD Request # 68 | Received 20 records from 2020-12-31 19:07:28.000000 to 2020-12-31 19:07:47.000000 (19.0 seconds) and wrote 20 records for ADR-NYSE | 2020-12-31 19:07:46.482 HD Request # 68 | Add time&sales data | Remembered last file record date-time: 2021-01-01 00:07:47.000000 | 2020-12-31 19:07:46.487 HD Request # 68 | Completion time: 0s | 2020-12-31 19:07:46.487 HD Request # 68 | Intraday data download complete for ADR-NYSE. Unique request ID: 80 | 2020-12-31 19:07:46.487 Removing historical data download ID 80. | 2020-12-31 19:07:46.487 Real-time Intraday chart data file updates started for ADR-NYSE | 2020-12-31 19:07:46.487 Opened cached Intraday file: C:\SierraChart2214\Data\ADR-NYSE.scid. Thread ID: 1604 | 2020-12-31 19:07:46.487 Intraday chart data file opened for ADR-NYSE | 2020-12-31 19:07:46.487 HD Request # 68 | Enabling Intraday chart updating for symbol. | 2020-12-31 19:07:46.487 Triggering next historical data download in queue. | 2020-12-31 19:07:46.487 HD Request # 69 | Downloading Intraday chart data for TSLA to the file TSLA.scid. Service: equities.us | 2020-12-31 19:07:46.487 HD Request # 69 | Download start date-time: 2020-12-31 18:23:15.000000. File last date-time: 2020-12-31 18:23:15.158000 | 2020-12-31 19:07:46.488 HD Request # 69 | Using server: exchangehistdata1.sierracharts.com port 10149 | 2020-12-31 19:07:46.488 Socket (3) | Creating socket. | 2020-12-31 19:07:46.488 Socket (3) | New receive buffer size: 5242880 | 2020-12-31 19:07:46.488 Socket (3) | Connecting to IP: 8.18.161.135. | 2020-12-31 19:07:46.488 Socket (4) | Socket gracefully closed by remote side. | 2020-12-31 19:07:46.542 Socket (4) | Closed. | 2020-12-31 19:07:46.542 HD Request # 69 | Setting DTC encoding to Binary VLS | 2020-12-31 19:07:46.612 HD Request # 69 | Sending historical data logon request message. | 2020-12-31 19:07:46.612 HD Request # 69 | Requesting Intraday data. Start date-time: 2020-12-31 18:23:15. Record interval: 1. Symbol: TSLA | 2020-12-31 19:07:47.135 HD Request # 69 | Decompressing data. | 2020-12-31 19:07:47.196 HD Request # 69 | Receiving Intraday data for TSLA starting at 2020-12-31 18:23:15.158000 | 2020-12-31 19:07:47.196 Socket (3) | CloseSocket call. | 2020-12-31 19:07:47.197 Socket (3) | 0 bytes remaining in receive buffer when socket closed. | 2020-12-31 19:07:47.197 Historical data download thread signaled to stop. | 2020-12-31 19:07:47.197 Socket (3) | Shutdown started. Waiting for graceful close. | 2020-12-31 19:07:47.197 HD Request # 69 | Timestamp of first Intraday data file record written: 2020-12-31 18:23:15.158000 | 2020-12-31 19:07:47.197 HD Request # 69 | Received 26 records from 2020-12-31 18:23:15.158000 to 2020-12-31 18:52:18.573000 (29.1 minutes) and wrote 26 records for TSLA | 2020-12-31 19:07:47.197 HD Request # 69 | Add time&sales data | Remembered last file record date-time: 2020-12-31 23:52:18.573000 | 2020-12-31 19:07:47.202 HD Request # 69 | Completion time: 1s | 2020-12-31 19:07:47.203 HD Request # 69 | Intraday data download complete for TSLA. Unique request ID: 81 | 2020-12-31 19:07:47.203 Removing historical data download ID 81. | 2020-12-31 19:07:47.203 Real-time Intraday chart data file updates started for TSLA | 2020-12-31 19:07:47.203 Opened cached Intraday file: C:\SierraChart2214\Data\TSLA.scid. Thread ID: 1604 | 2020-12-31 19:07:47.203 Intraday chart data file opened for TSLA | 2020-12-31 19:07:47.203 HD Request # 69 | Enabling Intraday chart updating for symbol. | 2020-12-31 19:07:47.203 Triggering next historical data download in queue. | 2020-12-31 19:07:47.203 Socket (3) | Socket gracefully closed by remote side. | 2020-12-31 19:07:47.261 Socket (3) | Closed. | 2020-12-31 19:07:47.261 |
| [2021-01-01 01:41:42] |
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At this time we do not offer streaming delayed data for US stocks. We do for CME group futures. What symbol are you asking about? Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-01-01 01:46:44] |
| User516938 - Posts: 3 |
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Ok thanks. Must have misunderstood some of the information on you website. I'm intending to trade futures as well but thought I could get data on stocks as well. I was trying to look at a profile for Tesla. |
| [2021-01-02 08:17:09] |
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Yes you can get data for stocks, but there are no streaming updates unless you use the Sierra Chart Exchange Data Feed in which case the data will be real-time when paying the US equities exchange fee. Refer to: Sierra Chart Exchange Data Feed We will be offering streaming delayed data at a future date. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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