Support Board
Date/Time: Thu, 13 Feb 2025 21:48:55 +0000
Problem with confirming the Real-time Numbers of symbols
View Count: 454
| [2020-12-29 17:52:28] |
| BARAKAT LAFRAIHI MOHAMMED - Posts: 1 |
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Dear support, i encountered a problem with confirming the Real-Time number of Symbols, when i press on the button of confirming the Real-time number of symbols 250, i get the following message " 250 Real-Time Symbols have been enabled" , but then when i press on "return to exchange data feed features page" , it shows that the Real-time number of symbols WAS NOT ACTIVATED YET. I would be beyond glad, if you could send me specific instructions on how to solve this problem. Thank you so much |
| [2020-12-29 18:12:15] |
| John - SC Support - Posts: 37944 |
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You are currently setup to receive the 250 symbols for the Sierra Chart Exchange Data Feed. You do not need to change this. The next step is to activate the Data Feed. Go to this section and select the Activate Button for the 1st Connection: https://www.sierrachart.com/UserControlPanel.php?page=ExchangeDataFeedFeatures&UserID=223438#DataConnections Refer to the Setup Instructions starting at Step #5 here: https://www.sierrachart.com/index.php?page=doc/SierraChartRealTimeFuturesStockDataFeed.php#SetupInstructions_RealTimeDataConnections For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-12-29 19:42:20] |
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First do you need the Sierra Chart Exchange Data Feed? What exchanges do you need real-time data for? There are no symbol limits that apply to the Denali Exchange Data Feed which you are currently using. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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