Support Board
Date/Time: Thu, 13 Feb 2025 22:32:24 +0000
download of chart data for soft commodities does not work
View Count: 433
| [2020-12-29 15:02:31] |
| User786183 - Posts: 3 |
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Dear Sirs, Today, the download of historical chart data for soft commodities (sugar SBH21, coffee KCH21, cotton CTH21, orange juice OJF21) does not work. Trying to manually change in "Chart Settings" the "Data Range in File" it is impossible to change the date To: 2020-12-29. Can you please resolve the problem as soon as possible ? Thank you very much in advance. Have a good new year ! Best regards, Andreas Kilian |
| [2020-12-29 15:21:38] |
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Refer to: Important Update: "SC Data-All Services" Symbol Cleanup | Post: 239782 Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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