Support Board
Date/Time: Thu, 13 Feb 2025 21:53:22 +0000
Cant download intraday data
View Count: 621
| [2020-12-29 09:48:50] |
| User206920 - Posts: 28 |
|
Hi, I'm having a problem with CQG data where it seems to not be able to download any data older than few days, I tried the Edit - Delete download data button but it was no help. Hope screenshots will help, here is the log. Reading Internal Order ID file. | 2020-12-29 09:46:50.704 Reading Trade Orders file. | 2020-12-29 09:46:50.822 Reading Trade Positions file. | 2020-12-29 09:46:50.822 Reading Account Balance file. | 2020-12-29 09:46:50.823 UDPListener (1468). Port 22904 | Listening on UDP port 22904. | 2020-12-29 09:46:50.848 Software version: 2196 64-bit | 2020-12-29 09:46:50.848 Primary Thread ID: 5928 | 2020-12-29 09:46:50.848 Usage end date: 2021-03-30 | 2020-12-29 09:46:50.848 Enabled for: Advanced Features 2. | 2020-12-29 09:46:50.848 Enabled for: Sierra Chart Historical Data Service. | 2020-12-29 09:46:50.848 Enabled for: Delayed Denali Real-Time Exchange Data Feed. | 2020-12-29 09:46:50.848 Allow Support for Sierra Chart Data Feeds is enabled. | 2020-12-29 09:46:50.848 Current selected Data/Trading service: CQG WebAPI | 2020-12-29 09:46:50.848 Custom symbol settings values: enabled | 2020-12-29 09:46:50.848 Chart Update Interval: 500 | 2020-12-29 09:46:50.848 Intraday Data Storage Time Unit: 0 | 2020-12-29 09:46:50.848 Time Zone: +00:00:00 (UTC+00) | 2020-12-29 09:46:50.848 2020-12-29 09:46:50 Local computer time in UTC | 2020-12-29 09:46:50.848 2020-12-29 09:46:50 Local computer time in SC Time Zone | 2020-12-29 09:46:50.848 2020-12-29 09:46:52 Server time in UTC | 2020-12-29 09:46:50.848 Local computer UTC time and Server UTC time difference: 2 seconds. | 2020-12-29 09:46:50.848 Program path: G:\Sierra\ | 2020-12-29 09:46:50.848 Data Files path: G:\Sierra\Data\ | 2020-12-29 09:46:50.848 OS Version Number: 10.0 | 2020-12-29 09:46:50.848 Locale Setting: C | 2020-12-29 09:46:50.848 DLLs: UserContributedStudies_64.dll | 2020-12-29 09:46:50.849 Allowed protected custom studies: | 2020-12-29 09:46:50.849 Checking for new symbol settings. Requested symbol settings MD5 for service code cqg. Request ID: 1. | 2020-12-29 09:46:50.869 Received 5 login tokens. | 2020-12-29 09:46:51.004 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Shutdown started. Waiting for graceful close. | 2020-12-29 09:46:51.015 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Socket gracefully closed by remote side. | 2020-12-29 09:46:51.035 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Closed. | 2020-12-29 09:46:51.035 Symbol settings MD5 received. Request ID: 1. | 2020-12-29 09:46:51.146 Symbol settings are up-to-date for cqg. | 2020-12-29 09:46:51.146 Files to Open on Start up | File does not exist: G:\Sierra\Data\ExampleChartbook.cht | 2020-12-29 09:46:54.016 CQG WebAPI | Connecting to server api.cqg.com | 2020-12-29 09:46:56.017 CQG WebSocket | Connecting to WebSocket server api.cqg.com:443 | 2020-12-29 09:46:56.017 CQG WebSocket socket (1) | Creating socket. Using TLS 1.2. | 2020-12-29 09:46:56.023 CQG WebSocket socket (1) | New receive buffer size: 5242880 | 2020-12-29 09:46:56.023 CQG WebSocket socket (1) | Connecting to IP: 195.166.124.165. | 2020-12-29 09:46:56.023 CQG WebSocket | Opening WebSocket. | 2020-12-29 09:46:56.067 CQG WebSocket | Sending WebSocket handshake. | 2020-12-29 09:46:56.067 CQG WebSocket | Server header | HTTP/1.1 101 Switching Protocols | 2020-12-29 09:46:56.190 CQG WebSocket | Server header | Connection: upgrade | 2020-12-29 09:46:56.190 CQG WebSocket | Server header | Sec-WebSocket-Accept: o3JL/6o0twTgmtBCzS+6qnnfF/o= | 2020-12-29 09:46:56.190 CQG WebSocket | Server header | Server: WebSocket++/0.7.0 | 2020-12-29 09:46:56.190 CQG WebSocket | Server header | Upgrade: websocket | 2020-12-29 09:46:56.190 CQG WebSocket | Server header | | 2020-12-29 09:46:56.190 CQG WebSocket | Web socket state is now open. | 2020-12-29 09:46:56.190 CQG WebAPI | WebSocket connected. | 2020-12-29 09:46:56.190 CQG WebAPI | Sending market data logon message. | 2020-12-29 09:46:56.190 CQG WebAPI | Base Time: 2020-12-20T08:14:18. 2020-12-20 08:14:18 | 2020-12-29 09:46:56.802 CQG WebAPI | Logon successful. Session Token = 1h/yIkJvIIpWi29vpX6xkldgJKkPQKbKN+jSKEqPi3see+IpAg9ZNnfXqANok46GWexAzd5TLH/ | 2020-12-29 09:46:56.802 CQG WebAPI | Connected to server complete. | 2020-12-29 09:46:56.802 Triggering next historical data download in queue. | 2020-12-29 09:46:56.802 Triggering next historical data download in queue. | 2020-12-29 09:46:56.802 Triggering next historical data download in queue. | 2020-12-29 09:46:56.802 Triggering next historical data download in queue. | 2020-12-29 09:46:56.802 Updated verified funded futures trading account ending date to: 2021-01-28 09:46:56 | 2020-12-29 09:46:56.879 CQG WebAPI | Sending Trade Accounts request message. | 2020-12-29 09:46:56.879 CQG WebAPI | Brokerage name: AMP. Account Name: 126680 | 2020-12-29 09:46:56.965 CQG WebAPI | Sending collateral subscribe request. | 2020-12-29 09:46:56.965 F.US.DBH21 #7 | Reloading chart. | 2020-12-29 09:46:57.258 Custom studies file does not exist: G:\Sierra\Data\sst_vwap_bundle_64.dll | 2020-12-29 09:46:57.265 F.US.DBH21 [CBV] 1 Day #12 | Reloading chart. | 2020-12-29 09:46:57.308 CQG WebAPI | Using primary service for historical data for F.US.DBH20 | 2020-12-29 09:46:57.312 Starting DelayedDownloadMonitoringTimer | 2020-12-29 09:46:57.312 Starting HDTimeoutTimer | 2020-12-29 09:46:57.312 Added historical Intraday data request for F.US.DBH20 to the queue. | 2020-12-29 09:46:57.312 Triggering next historical data download in queue. | 2020-12-29 09:46:57.312 CQG WebAPI | Using primary service for historical data for F.US.DBM20 | 2020-12-29 09:46:57.315 Added historical Intraday data request for F.US.DBM20 to the queue. | 2020-12-29 09:46:57.315 CQG WebAPI | Using primary service for historical data for F.US.DBU20 | 2020-12-29 09:46:57.319 Added historical Intraday data request for F.US.DBU20 to the queue. | 2020-12-29 09:46:57.319 CQG WebAPI | Using primary service for historical data for F.US.DBZ20 | 2020-12-29 09:46:57.322 Added historical Intraday data request for F.US.DBZ20 to the queue. | 2020-12-29 09:46:57.322 F.US.DBH21 [CBV] 1 Day #12 | Performing historical Daily data download for symbol F.US.DBH21 starting at last date in file. | 2020-12-29 09:46:57.328 Starting DelayedDownloadMonitoringTimer | 2020-12-29 09:46:57.328 Starting HDTimeoutTimer | 2020-12-29 09:46:57.328 Added historical Daily data request for F.US.DBH21 to the queue. | 2020-12-29 09:46:57.328 Triggering next historical data download in queue. | 2020-12-29 09:46:57.328 F.US.DBH21 [CBV] 1 Day #12 | Waiting for historical downloads to complete with the IDs: 1, 2, 3, 4, 5, | 2020-12-29 09:46:57.521 F.US.DBH21 [CBV] 30 Min #5 | Reloading chart. | 2020-12-29 09:46:57.546 F.US.DBH21 [CBV] 30 Min #5 | Waiting for historical downloads to complete with the IDs: 1, 2, 3, 4, 5, | 2020-12-29 09:46:57.751 F.US.DBH21 [CBV] 300 Trades #1 | Reloading chart. | 2020-12-29 09:46:57.774 F.US.DBH21 [CBV] 300 Trades #1 | Waiting for historical downloads to complete with the IDs: 4, 5, | 2020-12-29 09:46:57.830 F.US.DBH21 [CBV] #4 | Reloading chart. | 2020-12-29 09:46:57.838 F.US.DBH21 [CBV] #4 | Waiting for historical downloads to complete with the IDs: 3, 4, 5, | 2020-12-29 09:46:57.929 F.US.DBH21 [CB] Weekly #8 | Reloading chart. | 2020-12-29 09:46:57.977 F.US.DBH21 [CB] Weekly #8 | Waiting for historical downloads to complete with the IDs: 5, | 2020-12-29 09:46:59.395 F.US.DBH21 [CBV] #9 | Reloading chart. | 2020-12-29 09:46:59.405 F.US.DBH21 [CBV] #9 | Waiting for historical downloads to complete with the IDs: 1, 2, 3, 4, 5, | 2020-12-29 09:46:59.627 F.US.DBH21 [CV] 300 Trades #2 | Reloading chart. | 2020-12-29 09:46:59.671 F.US.DBH21 [CV] 300 Trades #2 | Waiting for historical downloads to complete with the IDs: 4, 5, | 2020-12-29 09:46:59.720 F.US.DBH21 [CBV] 300 Trades #6 | Reloading chart. | 2020-12-29 09:46:59.735 F.US.DBH21 [CBV] 300 Trades #6 | Waiting for historical downloads to complete with the IDs: 4, 5, | 2020-12-29 09:46:59.789 F.US.DBH21 [CBV] 240 Min #11 | Reloading chart. | 2020-12-29 09:46:59.813 F.US.DBH21 [CBV] 240 Min #11 | Waiting for historical downloads to complete with the IDs: 1, 2, 3, 4, 5, | 2020-12-29 09:47:00.018 F.US.DBH21 #7 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2020-12-29 09:47:00.071 HD Request # 1 | Downloading Intraday chart data for F.US.DBH20 to the file F.US.DBH20.scid. Service: cqg | 2020-12-29 09:47:00.076 HD Request # 1 | Download start date-time: 2019-11-21 00:00:00.000000. File last date-time: 00:00:00.000000 | 2020-12-29 09:47:00.076 CQG WebAPI | Sending symbol resolution request for F.US.DBH20. ID: 909729 | 2020-12-29 09:47:00.076 HD Request # 2 | Downloading Historical Daily chart data for F.US.DBH21. Starting date: 2020-12-23. Service: cqg | 2020-12-29 09:47:00.080 HD Request # 2 | Requesting historical Daily data for GGH21 starting at 2020-12-22. SC External HD service. | 2020-12-29 09:47:00.080 CQG WebAPI | Starting real-time market data updates for: F.US.DBH21. ID: 2 Service code: cqg | 2020-12-29 09:47:00.143 CQG WebAPI | Sending symbol resolution request for F.US.DBH21. ID: 909730 | 2020-12-29 09:47:00.143 CQG WebAPI | Requesting security definition data for: F.US.DBH21. ID: 2 | 2020-12-29 09:47:00.143 CQG WebAPI | Using primary service for historical data for F.US.DBH21 | 2020-12-29 09:47:00.143 Added historical Intraday data request for F.US.DBH21 to the queue. | 2020-12-29 09:47:00.143 Intraday data recording state for symbol F.US.DBH21 is set to download 'Pending'. | 2020-12-29 09:47:00.143 Triggering next historical data download in queue. | 2020-12-29 09:47:00.143 CQG WebAPI | Received symbol resolution report for symbol F.US.DBH21. Search Symbol: F.US.DBH21. Request ID: 909730. Contract ID: 1. | 2020-12-29 09:47:00.182 CQG WebAPI | Requesting market data for F.US.DBH21 | 2020-12-29 09:47:00.182 CQG WebAPI | Received message: Requested symbol was not found. | 2020-12-29 09:47:00.184 HD Request # 1 | Error downloading historical Intraday data for F.US.DBH20. Requested symbol was not found. | 2020-12-29 09:47:00.184 HD Request # 1 | Received 0 records from 00:00:00.000000 to 00:00:00.000000 (0.0 seconds) and wrote 0 records for F.US.DBH20 | 2020-12-29 09:47:00.184 HD Request # 1 | Add time&sales data | Remembered last file record date-time: 00:00:00.000000 | 2020-12-29 09:47:00.185 HD Request # 1 | Completion time: 0s | 2020-12-29 09:47:00.185 HD Request # 1 | Intraday data download complete for F.US.DBH20. Unique request ID: 1 | 2020-12-29 09:47:00.185 Removing historical data download ID 1. | 2020-12-29 09:47:00.185 Real-time Intraday chart data file updates started for F.US.DBH20 | 2020-12-29 09:47:00.185 Intraday chart data file opened for F.US.DBH20 | 2020-12-29 09:47:00.185 HD Request # 1 | Enabling Intraday chart updating for symbol. | 2020-12-29 09:47:00.185 Triggering next historical data download in queue. | 2020-12-29 09:47:00.185 Symbol Error - F.US.DBH20 is unknown, unavailable, or improperly formatted. Requested symbol was not found. | 2020-12-29 09:47:00.185 HD Request # 3 | Downloading Intraday chart data for F.US.DBM20 to the file F.US.DBM20.scid. Service: cqg | 2020-12-29 09:47:00.185 HD Request # 3 | Download start date-time: 2020-02-20 00:00:00.000000. File last date-time: 00:00:00.000000 | 2020-12-29 09:47:00.186 CQG WebAPI | Sending symbol resolution request for F.US.DBM20. ID: 909731 | 2020-12-29 09:47:00.186 CQG WebAPI | Received message: Requested symbol was not found. | 2020-12-29 09:47:00.294 HD Request # 3 | Error downloading historical Intraday data for F.US.DBM20. Requested symbol was not found. | 2020-12-29 09:47:00.294 HD Request # 3 | Received 0 records from 00:00:00.000000 to 00:00:00.000000 (0.0 seconds) and wrote 0 records for F.US.DBM20 | 2020-12-29 09:47:00.294 HD Request # 3 | Add time&sales data | Remembered last file record date-time: 00:00:00.000000 | 2020-12-29 09:47:00.295 HD Request # 3 | Completion time: 0s | 2020-12-29 09:47:00.295 HD Request # 3 | Intraday data download complete for F.US.DBM20. Unique request ID: 2 | 2020-12-29 09:47:00.295 Removing historical data download ID 2. | 2020-12-29 09:47:00.295 Real-time Intraday chart data file updates started for F.US.DBM20 | 2020-12-29 09:47:00.295 Intraday chart data file opened for F.US.DBM20 | 2020-12-29 09:47:00.295 HD Request # 3 | Enabling Intraday chart updating for symbol. | 2020-12-29 09:47:00.295 Triggering next historical data download in queue. | 2020-12-29 09:47:00.295 Symbol Error - F.US.DBM20 is unknown, unavailable, or improperly formatted. Requested symbol was not found. | 2020-12-29 09:47:00.295 HD Request # 4 | Downloading Intraday chart data for F.US.DBU20 to the file F.US.DBU20.scid. Service: cqg | 2020-12-29 09:47:00.295 HD Request # 4 | Download start date-time: 2020-05-22 00:00:00.000000. File last date-time: 00:00:00.000000 | 2020-12-29 09:47:00.296 CQG WebAPI | Sending symbol resolution request for F.US.DBU20. ID: 909732 | 2020-12-29 09:47:00.296 CQG WebAPI | Received message: Requested symbol was not found. | 2020-12-29 09:47:00.405 HD Request # 4 | Error downloading historical Intraday data for F.US.DBU20. Requested symbol was not found. | 2020-12-29 09:47:00.405 HD Request # 4 | Received 0 records from 00:00:00.000000 to 00:00:00.000000 (0.0 seconds) and wrote 0 records for F.US.DBU20 | 2020-12-29 09:47:00.405 HD Request # 4 | Add time&sales data | Remembered last file record date-time: 00:00:00.000000 | 2020-12-29 09:47:00.406 HD Request # 4 | Completion time: 0s | 2020-12-29 09:47:00.406 HD Request # 4 | Intraday data download complete for F.US.DBU20. Unique request ID: 3 | 2020-12-29 09:47:00.406 Removing historical data download ID 3. | 2020-12-29 09:47:00.406 Real-time Intraday chart data file updates started for F.US.DBU20 | 2020-12-29 09:47:00.406 Intraday chart data file opened for F.US.DBU20 | 2020-12-29 09:47:00.406 HD Request # 4 | Enabling Intraday chart updating for symbol. | 2020-12-29 09:47:00.406 Triggering next historical data download in queue. | 2020-12-29 09:47:00.406 Symbol Error - F.US.DBU20 is unknown, unavailable, or improperly formatted. Requested symbol was not found. | 2020-12-29 09:47:00.406 HD Request # 5 | Downloading Intraday chart data for F.US.DBZ20 to the file F.US.DBZ20.scid. Service: cqg | 2020-12-29 09:47:00.406 HD Request # 5 | Download start date-time: 2020-08-24 00:00:00.000000. File last date-time: 00:00:00.000000 | 2020-12-29 09:47:00.407 CQG WebAPI | Sending symbol resolution request for F.US.DBZ20. ID: 909733 | 2020-12-29 09:47:00.407 CQG WebAPI | Received symbol resolution report for symbol F.US.DBZ20. Search Symbol: F.US.DBZ20. Request ID: 909733. Contract ID: 2. | 2020-12-29 09:47:00.513 HD Request # 5 | Requesting historical Tick data. | 2020-12-29 09:47:00.513 HD Request # 5 | Error downloading historical Intraday data for F.US.DBZ20. Historical data unavailable for this instrument. Result=104. Num Quotes=0 | 2020-12-29 09:47:00.608 HD Request # 5 | Received 0 records from 00:00:00.000000 to 00:00:00.000000 (0.0 seconds) and wrote 0 records for F.US.DBZ20 | 2020-12-29 09:47:00.608 HD Request # 5 | Add time&sales data | Remembered last file record date-time: 00:00:00.000000 | 2020-12-29 09:47:00.653 HD Request # 5 | Completion time: 0s | 2020-12-29 09:47:00.653 HD Request # 5 | Intraday data download complete for F.US.DBZ20. Unique request ID: 4 | 2020-12-29 09:47:00.653 Removing historical data download ID 4. | 2020-12-29 09:47:00.653 Real-time Intraday chart data file updates started for F.US.DBZ20 | 2020-12-29 09:47:00.653 Intraday chart data file opened for F.US.DBZ20 | 2020-12-29 09:47:00.653 HD Request # 5 | Enabling Intraday chart updating for symbol. | 2020-12-29 09:47:00.653 Triggering next historical data download in queue. | 2020-12-29 09:47:00.653 Delaying start of download for F.US.DBH21 | 2020-12-29 09:47:00.653 HD Request # 2 | Receiving historical Daily data for F.US.DBH21 starting at 2020-12-23 | 2020-12-29 09:47:00.831 HD Request # 2 | Writing historical Daily data to the file F.US.DBH21.dly | 2020-12-29 09:47:00.831 HD Request # 2 | Bytes received: 235 | 2020-12-29 09:47:00.834 HD Request # 2 | Received 4 records from 2020-12-23 00:00:00 to 2020-12-29 00:00:00 (7.0 days) and wrote 3 records for F.US.DBH21 | 2020-12-29 09:47:00.834 HD Request # 2 | Completion time: 0s | 2020-12-29 09:47:00.848 HD Request # 2 | Daily data download complete for F.US.DBH21. Unique request ID: 5 | 2020-12-29 09:47:00.848 Removing historical data download ID 5. | 2020-12-29 09:47:00.848 Triggering next historical data download in queue. | 2020-12-29 09:47:00.848 F.US.DBH21 [CBV] #4 | Download is complete for all contract months in chart. Proceeding with data load. | 2020-12-29 09:47:00.848 F.US.DBH21 [CBV] #4 | Reloading chart. | 2020-12-29 09:47:00.849 F.US.DBH21 [CV] 300 Trades #2 | Download is complete for all contract months in chart. Proceeding with data load. | 2020-12-29 09:47:00.876 F.US.DBH21 [CV] 300 Trades #2 | Reloading chart. | 2020-12-29 09:47:00.876 F.US.DBH21 [CBV] #9 | Download is complete for all contract months in chart. Proceeding with data load. | 2020-12-29 09:47:00.898 F.US.DBH21 [CBV] #9 | Reloading chart. | 2020-12-29 09:47:00.900 F.US.DBH21 [CBV] 300 Trades #6 | Download is complete for all contract months in chart. Proceeding with data load. | 2020-12-29 09:47:00.978 F.US.DBH21 [CBV] 300 Trades #6 | Reloading chart. | 2020-12-29 09:47:00.980 F.US.DBH21 [CV] 300 Trades #2 | Reloading chart. | 2020-12-29 09:47:00.997 F.US.DBH21 [CB] Weekly #8 | Download is complete for all contract months in chart. Proceeding with data load. | 2020-12-29 09:47:01.123 F.US.DBH21 [CB] Weekly #8 | Reloading chart. | 2020-12-29 09:47:01.125 F.US.DBH21 [CBV] 30 Min #5 | Download is complete for all contract months in chart. Proceeding with data load. | 2020-12-29 09:47:01.312 F.US.DBH21 [CBV] 30 Min #5 | Reloading chart. | 2020-12-29 09:47:01.313 F.US.DBH21 [CBV] 300 Trades #6 | Reloading chart. | 2020-12-29 09:47:01.375 Chart #8 has tagged chart #5 for full recalculation. Chartbook: Ab_BUND.Cht | 2020-12-29 09:47:01.536 F.US.DBH21 [CBV] 300 Trades #1 | Download is complete for all contract months in chart. Proceeding with data load. | 2020-12-29 09:47:01.546 F.US.DBH21 [CBV] 300 Trades #1 | Reloading chart. | 2020-12-29 09:47:01.547 F.US.DBH21 [CBV] 240 Min #11 | Download is complete for all contract months in chart. Proceeding with data load. | 2020-12-29 09:47:01.561 F.US.DBH21 [CBV] 240 Min #11 | Reloading chart. | 2020-12-29 09:47:01.562 F.US.DBH21 [CBV] 1 Day #12 | Download is complete for all contract months in chart. Proceeding with data load. | 2020-12-29 09:47:01.737 F.US.DBH21 [CBV] 1 Day #12 | Reloading chart. | 2020-12-29 09:47:01.737 F.US.DBH21 [CBV] #4 | Reloading chart. | 2020-12-29 09:47:01.796 Chart #12 has tagged chart #1 for full recalculation. Chartbook: Ab_BUND.Cht | 2020-12-29 09:47:01.922 F.US.DBH21 [CBV] #9 | Reloading chart. | 2020-12-29 09:47:01.931 F.US.DBH21 [CB] Weekly #8 | Reloading chart. | 2020-12-29 09:47:02.296 CQG WebAPI | Sending positions subscribe request. RequestID: 909735 | 2020-12-29 09:47:03.838 CQG WebAPI | Sending orders subscribe request. RequestID=909736 | 2020-12-29 09:47:03.838 Requesting market depth updates for: F.US.DBH21 if supported. | 2020-12-29 09:47:03.838 CQG WebAPI | Requesting market data including full depth for F.US.DBH21 | 2020-12-29 09:47:03.838 F.US.DBH21 [CBV] 30 Min #5 | Reloading chart. | 2020-12-29 09:47:03.839 Chart #8 has tagged chart #1 for full recalculation. Chartbook: Ab_BUND.Cht | 2020-12-29 09:47:04.099 Chart #8 has tagged chart #11 for full recalculation. Chartbook: Ab_BUND.Cht | 2020-12-29 09:47:04.099 F.US.DBH21 [CBV] 300 Trades #1 | Reloading chart. | 2020-12-29 09:47:04.116 F.US.DBH21 [CBV] 240 Min #11 | Reloading chart. | 2020-12-29 09:47:04.313 F.US.DBH21 [CBV] 1 Day #12 | Reloading chart. | 2020-12-29 09:47:04.567 Chart #12 has tagged chart #1 for full recalculation. Chartbook: Ab_BUND.Cht | 2020-12-29 09:47:04.882 F.US.DBH21 [CBV] 300 Trades #1 | Performing a full recalculation because it has been tagged. Chartbook: Ab_BUND.Cht | 2020-12-29 09:47:05.003 HD Request # 6 | Downloading Intraday chart data for F.US.DBH21 to the file F.US.DBH21.scid. Service: cqg | 2020-12-29 09:47:05.306 HD Request # 6 | Download start date-time: 2020-12-29 09:46:08.000000. File last date-time: 2020-12-29 09:46:08.220006 | 2020-12-29 09:47:05.306 HD Request # 6 | Requesting historical Tick data. | 2020-12-29 09:47:05.306 HD Request # 6 | Receiving Intraday data for F.US.DBH21 starting at 2020-12-29 09:46:08.216000 | 2020-12-29 09:47:05.473 HD Request # 6 | Timestamp of first Intraday data file record written: 2020-12-29 09:46:30.320000 | 2020-12-29 09:47:05.474 HD Request # 6 | Received 18 records from 2020-12-29 09:46:08.216000 to 2020-12-29 09:47:01.772000 (53.6 seconds) and wrote 10 records for F.US.DBH21 | 2020-12-29 09:47:05.474 HD Request # 6 | Add time&sales data | Remembered last file record date-time: 2020-12-29 09:47:01.772000 | 2020-12-29 09:47:05.503 HD Request # 6 | Completion time: 0s | 2020-12-29 09:47:05.504 HD Request # 6 | Intraday data download complete for F.US.DBH21. Unique request ID: 6 | 2020-12-29 09:47:05.504 Removing historical data download ID 6. | 2020-12-29 09:47:05.504 Real-time Intraday chart data file updates started for F.US.DBH21 | 2020-12-29 09:47:05.504 Intraday chart data file opened for F.US.DBH21 | 2020-12-29 09:47:05.504 HD Request # 6 | Enabling Intraday chart updating for symbol. | 2020-12-29 09:47:05.504 Triggering next historical data download in queue. | 2020-12-29 09:47:05.504 Chart #12 has tagged chart #1 for full recalculation. Chartbook: Ab_BUND.Cht | 2020-12-29 09:47:05.942 F.US.DBH21 [CBV] 300 Trades #1 | Performing a full recalculation because it has been tagged. Chartbook: Ab_BUND.Cht | 2020-12-29 09:47:05.949 Opened cached Intraday file: G:\Sierra\Data\F.US.DBH21.scid. Thread ID: 20648 | 2020-12-29 09:47:10.861 |
1.jpg| [2020-12-29 13:03:42] |
| Sierra_Chart Engineering - Posts: 18429 |
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We are no longer as of December 28, 2020 providing the Sierra Chart provided historical data service for CQG or Interactive Brokers users. For more information, refer to this Support Board thread: Jan 1, 2021 Changes to Historical Data: Interactive Brokers, CQG Also refer to this post for steps that you need to do now: Jan 1, 2021 Changes to Historical Data: Interactive Brokers, CQG | Post: 245144 The solution to this problem is to use the Denali Exchange Data Feed for CME and EUREX data. Step-by-step instructions are here: Denali Exchange Data Feed: *Setup Instructions: CME/CBOT/NYMEX/COMEX Exchanges* The first calendar month of this data feed is free. Let us know if you need help with the set up and we will help you through all of the steps. In the case of CQG you will then need to contact your broker and cancel CME and EUREX exchange fees through your CQG account so you do not pay exchange fees twice. You definitively do not have to pay any market data exchange fees through your brokerage account to CQG. This is not required. For other exchanges (ICE, HKFE) you need to use the Sierra Chart Exchange Data Feed: Sierra Chart Exchange Data Feed As an alternative to CQG, we recommend using the Sierra Chart Order Routing Service: Sierra Chart / Trading Technologies Futures Order Routing Service In regards to using CQG provided historical data, we definitely do not recommend using that. It has an additional cost of 25 USD per month. The data delivery is slow and inefficient and causes Sierra Chart to freeze during the processing of it. Only 5 days of tick data is supported from CQG. And only current futures contracts are provided. Whereas with Sierra Chart provided data feeds, you will have access to 10+ years of reliable high-speed delivered tick by tick data. Once again we do not advise using CQG historical data and it will not work well with Sierra Chart. And we also provide no technical help or support for any CQG provided historical data or real-time data. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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